Gas&Nbsp;Breakdown&Nbsp;And&Nbsp;Servicing&Nbsp;Engineer

Buchan and London Recruitment; Essex; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment agency seeks a Gas Breakdown And Servicing Engineer in Essex, UK. The role involves diagnosing and repairing boilers while ensuring excellent customer service. Candidates must have at least 5 years experience, a valid Gas Safe registration, and a full UK driving licence. A competitive salary range is offered, along with benefits like a company van, fuel card, and customer service incentives. Join us for a stable monthly salary and engaging work environment.

Benefits

Customer service incentive programme

Free company van

Free company fuel card

Free iPhone and uniform

Stable monthly salary

Office and field support

Opportunity to earn commission

Company events

Referral programme

Qualifications

• Valid and up-to-date Gas Safe registration card required.
• Minimum of 5 years experience in handling boiler breakdowns.
• A full UK driving licence with no more than 6 penalty points.

Responsibilities

• Diagnosing and repairing boiler breakdowns efficiently.
• Providing yearly boiler servicing for clients.
• Delivering excellent customer service.

Skills

Customer service skills

Electrical knowledge

Organizational skills

Attention to detail

Self-motivation

Positive attitude

Communication skills

Education

Gas Safe registration

5+ years experience with boiler breakdowns

Full UK driving licence

Job description

Gas Breakdown And Servicing Engineer

Pay: £50,000.00-£70,000.00 per year

Job Description

About Prime Time Boilers

This boiler company has been the go‑to boiler guys since 2010, we are a multi‑award winning business that is customer‑centric and team‑orientated. When working with this boiler company as a full‑time gas breakdown engineer, you will experience a collaborative, engaging and motivating environment that is packed full of financial incentives.

Along with the points mentioned above, our logistics team will also take care of all customer communication on your behalf, enabling you to focus on your workmanship, punctuality and customer service.

Our client prides itself on providing an excellent customer experience from start to finish, and this is further reinforced through our thousands of reviews on Trustpilot (rated 4.8/5), Google (rated 4.7/5) and Checkatrade (rated 10/10). If you are an individual that puts the customer at the forefront of everything that you do, then we would love to hear from you.

Responsibilities

• Diagnosing and repairing boiler breakdowns efficiently across our full coverage area.
• Completing remedial work on existing installations to uphold quality standards.
• Providing yearly boiler servicing for our clients.
• Applying electrical knowledge, including fault‑finding on 230v controls, wiring heating systems from scratch, and working with smart systems such as Hive.
• Effectively diagnosing and resolving system circulation issues.
• Replacing 2/3 port valves, pumps, and occasionally TRVs, with a preference for using techniques such as system bungs or depressurisation over full drain downs when appropriate.
• Delivering excellent customer service, ensuring satisfaction at every interaction.
• Driving extensively between appointments, with route support provided by our logistics team.
• Upselling additional services and works to customers with commission opportunities.

Qualifications

• A valid and up‑to‑date Gas Safe registration card.
• Minimum of 5 years of experience handling boiler breakdowns.
• A full UK driving licence with no more than 6 penalty points.
• Punctuality, strong organisational skills and keen attention to detail.
• Exceptional communication skills, a professional appearance, self‑motivation and a positive attitude.

Benefits

• Customer service incentive programme
• Free company van
• Free company fuel card
• Free iPhone and uniform
• Stable monthly salary (we have been in the industry for 14 years)
• Office and field support available whenever you need assistance
• Opportunity to upsell to customers and earn commission
• Company events
• Referral programme

Job Type: Full–time

Work Location: On the road

Application Questions

• If you have installed a vertical flue through a loft and builders have boxed this in, what would you be looking for under building regulations part J? If they are not there, how would you categorise the flue installation according to IGEM/G11 until rectified?
• Can you give us the times and pressure for a tightness test on a low‑pressure domestic meter?
• Do you have a full UK driving licence with no more than 6 penalty points?
• We require a fitter to have experience with electrics - are you familiar with installing Hive and Tado thermostats?