Gas Engineer

British Gas; Grantham; On-site; GBP 43,000 - 51,000; Full time

Job summary

Join British Gas as a Service & Repair Engineer in Grantham, where you'll ensure timely assistance for customers while being part of a mission to create a greener future. With a competitive base salary and bonus potential, you'll be supported by a dedicated team. Your role involves fault-finding and providing exceptional customer service, making a real difference in people's homes.

Benefits

Additional leave

Pension

Discounts

Gym membership

Health & wellbeing programmes

Life insurance

On-site parking

Paid volunteer time

Private dental & medical insurance

Sick pay

Qualifications

• At least 3 years of fault-finding and diagnosis experience.

Responsibilities

• Ensure customers receive timely assistance.
• Represent British Gas in customers' homes.

Skills

Customer Experience

Fault-Finding

Electrical Knowledge

Education

Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)

Job description

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas's Service Promise of same-day fixes for our customers.

We'll give you GBP10,000 to make the jump! Yes, you read that right. We're serious about achieving our ambition of making the UK NetZero by 2050. We know that to get there, we need to hire the best, and to make that happen, we're offering a GBP10,000 sign-on bonus.

Join us, be part of more.

We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers—one team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, while living our commitment to positive change in our communities. Here, you can find more purpose, passion, and potential. That's why working here is special. We do energy differently—we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We're the household heroes powering 1 in 3 homes in the UK. Supplying energy is just part of what we do. We're making UK homes greener and more energy-efficient with our partners at Hive, using technologies like thermostats, heat pumps, solar panels, and EV chargers to reduce carbon footprints. Our Peak Save programme actively rewards better energy use too.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure our customers receive timely assistance. You will be integral to our Service Promise of same-day fixes.

Base Salary is GBP43,733 with uncapped OTE—GBP50,400 is a realistic expectation through our field reward scheme.

Customer support is our priority. Whether attending an annual service or a complex breakdown, you'll represent British Gas in customers' homes. You'll have support from managers, mentors, and colleagues, but experience across various boilers and heating systems is essential.

This role is based in Grantham, Newark & Nottingham.

Here's what we're looking for:

• A focus on providing outstanding customer experience
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
• At least 3 years of fault-finding and diagnosis experience
• Electrical knowledge, including wiring and fault-finding on S-plan, Y-plan, and combination systems

Why should you apply?

We're a people-first organisation. Our total rewards offer flexibility to support your needs—financially, physically, and emotionally.

Discover why we're a great place to work and what being part of more means for you by copying and pasting the link below into a new browser.

If you're energetic, passionate about sustainability, and eager to grow, join a team where your voice matters, your growth is prioritized, and your ambitions are our focus.

Help us, help you. Share your information throughout our recruitment process to help us understand you better and shape your journey.

Job Type: Full-time

Pay: GBP43,733.00-GBP50,400.00 per year

Additional pay: Bonus scheme, Performance bonus

Benefits include: Additional leave, pension, discounts, gym membership, health & wellbeing programmes, life insurance, on-site parking, paid volunteer time, private dental & medical insurance, sick pay.

Experience: Fully qualified service & repair, 3 years required

Licence/Certification: UK Driving Licence, CCN1, CENWAT, HTR1 & CKR1

Work Location: On the road