Garden Furniture & Christmas Department Team Leader

Morepeople 01780; St Albans; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable garden centre in St Albans is seeking an experienced Garden Furniture & Christmas Department Team Leader. You will lead the seasonal sales area, manage team responsibilities, and ensure excellent customer service. Ideal candidates have proven retail leadership experience, strong commercial awareness, and a hands-on approach during peak periods. This role offers the opportunity to inspire a team and develop in a dynamic retail environment.

Qualifications

• Proven experience in a retail team leadership role, ideally in a garden centre.
• Ability to inspire, coach, and develop a team.
• Strong stock management skills.

Responsibilities

• Lead seasonal, leisure, and outdoor living departments in a customer-focused garden centre.
• Prioritise tasks and allocate work within the team.
• Assist with training and development of team members.
• Support customers via advice and order processing.

Skills

Retail team leadership

Commercial awareness

Organisational skills

Customer service

Job description

Garden Furniture & Christmas Department Team Leader | Hertfordshire

Salary: DOE

Are you an experienced retail supervisor with a passion for seasonal products and outdoor living? Do you have the leadership skills to step up and support the Department Manager when needed? If so, this is an exciting opportunity to join a thriving garden centre as a Garden Furniture & Christmas Department Team Leader.

About the Role

As the Department Team Leader, you will take the lead across the seasonal, leisure, and outdoor living departments within a dynamic, customer-focused garden centre. Your key responsibilities will include:

• Leading the department, prioritising tasks and allocating work to the team in the Seasonal sales area.
• Assisting with the training, development, and general welfare of the team.
• Supporting customers by providing advice, processing orders, and handling enquiries in person, by email, and over the phone.
• Supporting the management team by ensuring all systems and procedures are followed.
• Helping create and maintain seasonal displays with correct pricing, labels, and point-of-sale information.
• Checking off deliveries, pricing goods, and storing stock safely and efficiently.
• Assembling goods for display and for customer orders.
• Working closely with the management team to support the department's success.

About You

To be successful in this role, you will have:

• Proven experience in a retail team leadership position, ideally within a garden centre or similar environment. Experience with garden furniture is desirable, or at a minimum, a genuine interest in the product.
• Strong commercial awareness with the ability to drive sales.
• Leadership experience with the ability to inspire, coach, and develop a team.
• Excellent organisational and stock management skills.
• A hands‑on approach and the flexibility to work during peak trading periods.

How to Apply

If you are a proactive and driven retail team leader looking for a new challenge, we would love to hear from you.

Apply today to become part of a reputable garden centre, or contact Michail for an informal chat at [e-mail] or 01780 480530.