Garden Centre Retail Department Manager Horti

Hillier Nurseries Ltd; Wimborne Minster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established garden centre in Wimborne Minster is seeking a Plant Area Manager to oversee daily operations of their plant section. This role does not require formal horticultural experience but calls for a passion for plants and leadership skills. Responsibilities include ensuring plant care, creating appealing displays, and advising customers. The position is full-time with a starting salary of £30,000 per annum, and offers a variety of benefits including an employee discount and generous annual leave.

Benefits

Salary of £30,000 per annum

Life assurance (4 x annual salary)

Enhanced group pension plan

Sociable hours

Employee discount of 20%

Discount of 50% on restaurant menu while on shift

31 days annual leave

Free onsite parking

Enhanced Employee Assistance Programme

Company Christmas gifts

Free entry to exclusive gardens and retail discounts

Qualifications

• Strong customer service and communication skills.
• Ability to manage and motivate a team effectively.
• High attention to detail in operations and stock control.

Responsibilities

• Oversee daily operations of the plant area.
• Ensure plants are well cared for and displayed attractively.
• Provide expert advice to customers on plants and gardening.

Skills

Retail management experience

Passion for plants and gardening

Customer service skills

Team management

Organizational skills

Budget management

Job description

Are you passionate about plants and do you have a flair for leadership and a desire to make a difference in a dynamic and growing environment? We are looking for an enthusiastic Plant Area Manager to join our team, and no formal horticultural experience is required!

Our Hillier Garden Centre at Three Legged Cross, is a well-established and popular destination for gardening enthusiasts. We are dedicated to providing our customers with a diverse range of high-quality plants, gardening supplies, and exceptional service. Our mission is to inspire and support our customers in creating beautiful and sustainable outdoor spaces.

As the Plant Area Manager, you will play a pivotal role in overseeing the daily operations of our plant area. You'll be responsible for ensuring our plants are well cared for, creating visually stunning displays, and providing advice to our customers. Your passion for plants and ability to lead a team will be key to your success in this role.

This role is being offered on a full time, permanent basis of 37.5 hours per week, which includes alternate weekend working.

Benefits

• Salary of £30,000 per annum
• Life assurance at разно 4 x annual salary
• Option to join enhanced group pension plan
• Sociable hours
• Full training
• Employee discount of 20%
• Discount of 50% on restaurant menu whilst on shift
• 31 days annual leave
• Free onsite parking
• Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters
• Company Christmas gifts (eligibility based on alimentar start date with Company)
• Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop.
• Free entry to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally

Skills and Experience

• Previous experience in retail management.
• A passion for plants and gardening.
• Excellent customer service and communication skills.
• Ability to manage and motivate a team.
• Strong organizational and time management skills.
• Experience of managing budgets, sales targets, cost control, and improving profitability.

Personal Attributes

• Ability to lead, inspire,gast and motivate a diverse team of staff.
• Strong delegation skills to ensure efficient task distribution across the team/other departments.
• Problem solving mindset to address daily operational challenges swiftly and effectively.
• Excellent interpersonal and communication skills, ensuring that customers have a positive shopping experience.
• A natural ability to manage complaints and feedback professionally and proactively.
• Passion for customer service and the ability to create a welcoming environment.
• Strong multitasking abilities to manage the plant area, including stock control, operations, and staffing.
• High attention to detail, ensuring the plant area is well presented and efficiently managed.
• Ability to adapt to seasonal demands and changes in customer preferences.
• Willingness to work flexible hours, including weekends and Bank Holidays.
• Enthusiasm for sustainability and environmentally friendly practices.
• Ability to stay calm and composed in a challenging environment, particularly during busy seasons.
• Initiative to take ownership of tasks and make decisions that benefit the business.

You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.

Have we captured your interest, and would you like to know more? Then please apply and we will be in touch with you soon.

Please note that we will only consider candidates who are already located in the UK and have right to się work status.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons-quotes irrespective of their race, sex, disability ונמס, religion/belief, sexual orientation, or age.