Garden Centre Plant Team Leader - Customer Focus

British Garden Centres; Chipping Ongar; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading garden centre provider in Chipping Ongar seeks a Team Leader to oversee plant care and ensure outstanding customer service. The role involves supervising staff, organizing schedules, and maintaining high operational standards. Ideal candidates will have strong horticultural knowledge, excellent supervisory skills, and a hands-on approach. Benefits include parking, staff discounts, and a dynamic work environment, with applications closing on December 26, 2025.

Benefits

Onsite car parking

Staff discount at Garden Centres and Restaurants

Access to Woodthorpe Leisure Park

Qualifications

• Must have 2 years of plant knowledge.
• Previous work within horticulture is required.
• Physically fit for heavy lifting tasks.

Responsibilities

• Maintain plant area.
• Supervise duties including key holder opening and closing store.
• Organize team schedules and resolve staff issues.
• Evaluate employee performance and provide training.
• Ensure compliance with health and safety regulations.
• Deliver high standards of customer service.

Skills

Excellent customer service

Supervisory experience

Able to work on one's own initiative

Adhering to company policies

Work well under pressure

Good time management

Professionalism and reliability

Job description

A leading garden centre provider in Chipping Ongar seeks a Team Leader to oversee plant care and ensure outstanding customer service. The role involves supervising staff, organizing schedules, and maintaining high operational standards. Ideal candidates will have strong horticultural knowledge, excellent supervisory skills, and a hands-on approach. Benefits include parking, staff discounts, and a dynamic work environment, with applications closing on December 26, 2025.