GAQ-L&E Learning Experience Designer - FTC

PwC UK; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading global professional services firm is seeking a Learning Experience Designer for their Global Assurance Quality - Learning & Education team. This role involves assisting in the creation of engaging learning experiences through various modalities, such as e-learning and classroom settings. Ideal candidates should possess strong skills in instructional design and a passion for continuous learning and innovation. The position offers a flexible working environment, combining office, home, and client site responsibilities.

Benefits

Private medical cover

24/7 access to a virtual GP

Six volunteering days a year

Empowered flexibility in working arrangements

Qualifications

• Understanding of adult learning theory and instructional design best practices.
• Experience with designing interactive learning solutions.
• Ability to effectively communicate ideas through visuals and mock-ups.

Responsibilities

• Drive design definition for learning solutions.
• Provide design consultation and coaching to team members.
• Perform design reviews to ensure effective use of media.

Skills

Curiosity for exploring new topics and technologies

Strong understanding of adult learning theory

Proficiency in end-to-end design processes

Strong analytical thinking

Excellent communication skills

Tools

Articulate 360

Vyond

Gomo

GenAI

Job description

About the role

Join our diverse and creative Global Assurance Quality - Learning & Education (GAQ-L&E) team as a Learning Experience Designer (experienced instructional designer) on a fixed term contract through to 30 June 2026 (with the option to extend subject to budget and performance). Reporting to the Learning Specialist Team Leader, you’ll help shape engaging learning solutions – from virtual and in-person classrooms to eLearning and beyond. You’ll collaborate with subject matter experts, offer instructional design insights, and ensure every learning experience is meaningful and effective. No prior audit or assurance experience is needed – just your creativity, curiosity, and drive to help others grow.

What your days will look like

• Drive the design definition phase of learning solution projects: prepare and facilitate design workshops and follow up activities to translate needs into innovative, high-level design.
• Provide expert design consultation and coaching: help other team members to execute on the high level design including designing content, project management and learning technology (including related possibilities and limitations).
• Perform design reviews: including reviewing scripts, instructor notes and online solutions to ensure fit for purpose use of interactivity, media and interface design.
• Develop and maintain best practice guidance: on adult learning theory and learning experience design for use across GAQ-L&E.
• Share knowledge: with the core project team, the globally dispersed GAQ-L&E team and the Global PwC Learning & Development community.

This role is for you if

• You demonstrate curiosity with a strong drive to explore new topics and technologies, ask insightful questions, and seek deeper understanding. You actively pursue new information, challenge assumptions, and connect ideas to uncover meaningful insights and opportunities.
• You embrace challenges as opportunities for growth, with a passion for continuous learning and innovation.
• You have a strong understanding of adult learning theory and instructional design best practices with a breadth of experience working on interactive, cutting edge solutions
• You deeply understand customer needs, build long-term relationships, and maintain focus on delivering agreed objectives and solutions.
• You are proficient in end-to-end design processes for both classroom and digital learning design and development.
• You are aware of established and emerging learning-industry tools (e.g., Articulate 360, Vyond, Gomo, GenAI).
• You can effectively communicate ideas to stakeholders and the wider team - verbally and through visuals, mock-ups, proof of concepts etc.
• You possess strong analytical thinking and excellent communication skills, with a commitment to working collaboratively across teams to achieve common goals.

What you’ll receive from us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.