GAQ-L&E Learning Experience Designer

Pwc; Camden Town; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global professional services firm is seeking a Learning Experience Designer to create engaging learning solutions. This role involves driving design workshops, providing expert coaching, and ensuring high-quality design in both virtual and in-person settings. Ideal candidates will possess strong instructional design skills and be able to effectively communicate ideas. This position offers a fixed term contract through 30 June 2026, based in Camden Town, UK.

Qualifications

• Strong understanding of adult learning theory and best practices.
• Experience with interactive and cutting-edge solutions.
• Ability to effectively communicate ideas to stakeholders.

Responsibilities

• Drive the design definition phase of learning solution projects.
• Provide expert design consultation and coaching.
• Perform design reviews for interactive media and interface design.
• Develop and maintain best practice guidance for learning experience design.

Skills

Instructional design

Analytical thinking

Communication skills

Collaboration

Creativity

Tools

Articulate 360

Vyond

Gomo

GenAI

Job description

Join our diverse and creative Global Assurance Quality - Learning & Education (GAQ-L&E) team as a Learning Experience Designer (experienced instructional designer) on a fixed term contract through to 30 June 2026 (with the option to extend subject to budget and performance). Reporting to the Learning Specialist Team Leader, you'll help shape engaging learning solutions - from virtual and in-person classrooms to eLearning and beyond. You'll collaborate with subject matter experts, offer instructional design insights, and ensure every learning experience is meaningful and effective. No prior audit or assurance experience is needed - just your creativity, curiosity, and drive to help others grow.

What your days will look like

• Drive the design definition phase of learning solution projects: prepare and facilitate design workshops and follow up activities to translate needs into innovative, high‑level design.
• Provide expert design consultation and coaching: help other team members to execute on the high level design including designing content, project management and learning technology (including related possibilities and limitations).
• Perform design reviews: including reviewing scripts, instructor notes and online solutions to ensure fit for purpose use of interactivity, media and interface design.
• Develop and maintain best practice guidance: on adult learning theory and learning experience design for use across GAQ-L&E.
• Share knowledge with the core project team, the globally dispersed GAQ-L&E team and the Global PwC Learning & Development community.
• You demonstrate curiosity with a strong drive to explore new topics and technologies, ask insightful questions, and seek deeper understanding. You actively pursue new information, challenge assumptions, and connect ideas to uncover meaningful insights and opportunities.
• You embrace challenges as opportunities for growth, with a passion for continuous learning and innovation.
• You have a strong understanding of adult learning theory and instructional design best practices with a breadth of experience working on interactive, cutting edge solutions.
• You deeply understand customer needs, build long‑term relationships, and maintain focus on delivering agreed objectives and solutions.
• You are proficient in end‑to‑end design processes for both classroom and digital learning design and development.
• You are aware of established and emerging learning‑industry tools (e.g., Articulate 360, Vyond, Gomo, GenAI).
• You can effectively communicate ideas to stakeholders and the wider team - verbally and through visuals, mock‑ups, proof of concepts etc.
• You possess strong analytical thinking and excellent communication skills, with a commitment to working collaboratively across teams to achieve common goals.

Our values and culture

In order to be the leading professional services firm it's important we have the right values, culture and behaviours embedded throughout our organisation, so our work reflects our purpose and we can successfully deliver our strategy.

Our values set the expectations for the way we interact with each other, our clients, and the communities in which we operate. These values, and the behaviours that they require from us, are relevant to all our people regardless of grade. They support a culture that empowers our people to be the best they can be, through challenging experiences and encouraging our people to speak up to make the firm a better place. We want all our people to understand and embrace the culture and personally feel part of the legacy this will create for our future employees. We're a hugely diverse business, bound together by our purpose - to build trust in society and solve important problems for our clients and the communities in which we operate. We believe we can make the biggest impact when our purpose is embedded within everything we do.