GAQ-L&E Learning Development Manager - FTC

PwC; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global professional services firm in the UK is seeking a Learning Development Manager. This role involves project management, instructional design, and collaboration to create effective training materials. You'll need a strong focus on workplace learning and excellent communication skills. The position offers flexible working arrangements, health benefits, and volunteering opportunities.

Benefits

Private medical cover

24/7 virtual GP access

Flexible working arrangements

Six volunteering days a year

Qualifications

• Passion for continuous learning and improvement.
• Proficiency in end-to-end design processes and tools.
• Strong analytical thinking and proactive monitoring.

Responsibilities

• Manage projects from inception to release.
• Identify potential risks and implement mitigation strategies.
• Collaborate with Subject Matter Champions to create training materials.
• Provide clear communication to project teams and stakeholders.

Skills

Project management

Instructional design

Analytical thinking

Effective communication

Customer relationship management

Continuous learning

Tools

Articulate 360

Vyond

Gomo

Job description

About the role

Join our diverse and creative Global Assurance Quality - Learning & Education (GAQ-L&E) team as a Learning Development Manager on a fixed term contract through to 30 June 2026. Reporting to the Senior Learning Specialist, you'll contribute to the creation of innovative Assurance Network‑wide training across various formats - virtual and in person classroom, eLearning, and more. Manage projects from start to finish, provide instructional design advice, and collaborate with others to ensure impactful learning experiences. If you're passionate about learning and thrive in a fast‑paced, collaborative environment, we want to hear from you! No audit / assurance experience is required.

What your days will look like

• Manage projects from inception to release: facilitate project meetings, develop comprehensive project plans, and monitor progress against defined budgets.
• Management Risk and Quality Assurance: identify potential risks, communicate them proactively, and implement mitigation strategies. Champion quality assurance processes.
• Perform standard instructional design activities: Collaborate with Subject Matter Champions, learning experience designers and project leaders to create best in class training materials. Provide coaching and feedback, and advise on best practice.
• Communicate effectively at all levels: Provide clear and consistent communication to the core project team and external production resources and inform the Global Assurance L&E network on key milestones.

This role is for you if

• You embrace challenges as opportunities for growth, with a passion for continuous learning and improvement.
• You are proficient in end‑to‑end design processes and aware of industry‑standard tools (e.g., Articulate 360, Vyond, Gomo), with a strong focus on workplace learning.
• You deeply understand customer needs, build long‑term relationships, and maintain focus on delivering agreed objectives and solutions.
• You possess strong analytical thinking, proactive monitoring, and excellent communication skills, with a commitment to working collaboratively across teams to achieve common goals.

What you'll receive from us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.