Gain Clinical Specialist (Medical Educator)

GALDERMA; Greater London; On-site; GBP 42,000 - 64,000; Full time

Job summary

Galderma is seeking a Gain Clinical Specialist (Medical Educator) to train Medical Aesthetic customers across the UK. The role focuses on ensuring practitioners are competent in using Galderma products, providing hands-on support, and collaborating with Account Managers to drive clinical adoption of the portfolio.

The position requires medical expertise in aesthetics, strong teaching and communication skills, and registration with GMC/NMC/GDC. Travel is approximately 75% across the region.

Qualifications

• Medical experts in aesthetic medicine required.
• Experience delivering clinical support to Healthcare practitioners.
• Strong knowledge of the aesthetics medical community and Galderma products.

Responsibilities

• Identify customers needing technical/clinical hands-on support.
• Provide hands-on training on product use and techniques in clinic.
• Explain science and clinical relevance of Galderma products to customers.
• Attend training to maintain knowledge to the highest standards.
• Support Regional Business Managers with product/clinical training.
• Collaborate with the education team to deliver UK & Ireland strategy.
• Engage only in on-label discussions and maintain cosmetic insurance coverage.

Skills

Medical expertise

Clinical support experience

Aesthetic medicine knowledge

Portfolio knowledge

Teaching ability

Communication skills

Procedural competency

Professional registration

ABPI qualification

Education

Level 7

Master's degree

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title

GAIN Clinical Specialist (Medical Educator)

Location

United Kingdom (South West of UK - Wales, Devon, Cornwall, Somerset, Dorset, Wiltshire, Gloucestershire)

Job Description

Galderma promotes several products to Medical Aesthetic professionals including a portfolio of botulinum toxins, an injectable biostimulator and a range of facial fillers. It is critical to ensure that our customers are trained appropriately on Galderma's products, so that they can use them correctly and maintain high standards. The Clinical Specialist's role is to provide hands‑on support to Medical Aesthetic customers across the UK in the use of Galderma's non‑surgical products. This role will ensure that practitioners are competent to use Galderma's range of products safely and effectively. They will support the Account Managers in their designated regions in delivering clinical support to their customers and drive use of our portfolio within those accounts. This is designated as a promotional role.

Travel

Yes, 75 % of the Time.

Key Responsibilities

In collaboration with our sales team, identify customers who will benefit from more technical/clinical hands‑on product support and work in clinic with those customers to drive confidence in the use of Galderma's non‑surgical range. Support will be tailored to the needs of the customer, but examples may include: Using the right products for the treatment required, Filler techniques - Needle and cannula, Reconstitution, Hand‑on injection techniques.

• Support customers with technical training as it relates to any new product launch (reconstitution., marking up, injection techniques, follow up), AART and HITs adoption.
• Explain the science and associated clinical relevance behind Galderma's products and articulate the benefits of those products to the customer
• Evaluate if a customer is ready for the next stage of Galderma's educational journey. This will enable learning at the correct pace for the customer
• Attend any relevant training to keep own product knowledge and clinical knowledge to the highest standards
• Support the Regional Business Managers team with product and clinical training
• Collaborate with the Galderma education team, to ensure they are helping deliver the UK & Ireland strategy in its educational goals
• The clinical specialist is only allowed to engage in on-label discussions and must possess the necessary qualification and requirements to be registered and covered by cosmetic insurance policy.

Skills & Qualifications

• Medical expertise in the field of aesthetic medicine
• Experience in the commercial healthcare sector in delivering clinical support to Healthcare practitioners.
• Excellent knowledge of the aesthetics medical community
• Knowledge of and experience with the Galderma portfolio
• Teaching ability and communication skills
• Competency in performing treatments/procedures with the Galderma products.
• Medical/clinical qualifications in non- surgical aesthetic medicine procedures, Level 7 preferred and/or master's preferred.
• Valid registration for professional body governing healthcare practitioners (GMC/NMC/GDC)
• ABPI qualification preferred
• Excellent communication skills