FX Payments Product Manager – Digital & Design

JP Morgan Chase; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

J.P. Morgan is seeking a Product Manager within the Digital & Design Access team to own the end-to-end product lifecycle, shape FX product strategy, and deliver customer value through innovative features and reliable experiences.

You will lead discovery, coordinate with cross-functional partners, monitor risk and security, and drive successful launches while maintaining scalability and resiliency. This role emphasizes customer advocacy, collaboration, and a strong eye for detail in a fast-paced

Qualifications

• Experience in product management or relevant domain.
• Advanced knowledge of product development lifecycle, design, and data analytics.
• Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Understanding of systems development methodologies and ability to manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end to end process.
• Knowledge of FX electronic banking products and systems.
• Self starter who thrives in a fast paced, collaborative, and cross functional environment.
• Excessive attention to detail and ability to work independently.
• Critical thinker with strong problem solving skills.
• Strong relationship management skills with the ability to quickly build trust and rapport.
• Excellent organizational, multitasking and prioritizing skills.
• Exceptional written, presentation, and verbal communication skills.

Responsibilities

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Develops an FX product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Plays a critical role in incident response; facilitates Product communication deliverable during production outages
• Demonstrates superior judgment to mitigate risk; fosters an environment where risk/control issues are escalated and creative solutions are identified
• Understands risk and contributes to an effective and efficient control environment
• Instills a security first mindset through coaching and mentorship. Identifies and encourages areas for growth and improvement throughout the team
• Communicates effectively and builds a shared understanding
• Invests in relationships and improves collaboration with a "one team" mentality
• recognizes successes and takes action on opportunities for improvement

Skills

Product management

Product lifecycle

Data analytics

FX banking knowledge

Systems development

Cross-functional collaboration

Attention to detail

Problem solving

Relationship management

Communication skills

Job description

J.P. Morgan is seeking a Product Manager within the Digital & Design Access team to own the end-to-end product lifecycle, shape FX product strategy, and deliver customer value through innovative features and reliable experiences.

You will lead discovery, coordinate with cross-functional partners, monitor risk and security, and drive successful launches while maintaining scalability and resiliency. This role emphasizes customer advocacy, collaboration, and a strong eye for detail in a fast-paced