Future Workforce Engagement Officer

NHS; Aberystwyth; On-site; GBP 31,000 - 39,000; Full time

Job summary

A healthcare provider in Wales is seeking a Future Workforce Engagement Officer to lead volunteering and apprenticeship initiatives. You will manage candidate pathways, coordinate placements, and champion community engagement within the NHS. A degree or equivalent experience in workforce development is essential, along with strong communication skills. This position offers a salary range from £31,516 to £38,364 per annum. Join us to help shape the future of healthcare in your community.

Qualifications

• Understanding of the locality served by the Health Board.
• Advice and Guidance or Careers Coaching qualifications.
• Experience delivering training.

Responsibilities

• Manage a caseload of future workforce candidates.
• Ensure a high-quality experience for volunteers and work experience participants.
• Facilitate relationships with community teams.

Skills

Communication skills

Relationship building

Organisational skills

Empathy

Education

Degree or equivalent experience in workforce development

Tools

Microsoft Office

Job description

This post is a Fixed Term/ Secondment until 07/08/2026 to cover maternity leave. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

Are you a people person with a passion for shaping the future of healthcare?

As a Future Workforce Engagement Officer, you will be the friendly face behind inspiring volunteering, work experience, and apprenticeship journeys across Pembrokeshire for Hywel Dda University Health Board.

From leading induction sessions to coordinating placements and championing community engagement, you’ll help individuals discover their potential within the NHS. You’ll work with schools, third‑sector partners, and internal teams to create meaningful, accessible opportunities that reflect the vibrant communities we serve.

Expect a role full of variety; one day you might be delivering a careers talk, the next you’re supporting a volunteer through their first shift. You’ll need to be organised, empathetic, and a natural communicator who thrives on making connections.

If you love a challenge and want to make a real difference, this is your chance to help build the Hywel Dda workforce of tomorrow. Come join us and be part of something truly rewarding!

Main duties of the job

The Future Workforce Engagement Officer will:

• Independently manage a caseload of future workforce candidates (volunteers and work experience) throughout the participation journey from induction to evaluation.
• Ensure a high‑quality experience for all work experience and volunteering participants, proactively identifying placement opportunities, and promote the organisation's/ Future Workforce mission and talent pipeline across diverse platforms.
• Handle high level of administrative coordination, including maintaining clear and effective communication with all parties via email, telephone, Microsoft Teams and face‑to‑face interaction.
• Build and maintain relationships within the acute site base and surrounding area to include community teams, to facilitate future workforce pathways and initiatives.
• Become a well‑known face within the counties Health Board provision for our existing and future workforce.
• Manage operational issues and handle sensitive concerns in line with Future Workforce policies and procedures.
• Integrate volunteers into natural NHS service delivery models with a view of increasing patient experience, alongside the experience of visitors, relatives and careers through a range of volunteering opportunities e.g. Meet and Greet, shop trolley etc.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in‑hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 12/12/2025.

Qualifications and Knowledge

• Degree or equivalent experience within workforce development e.g. education, work experience, careers, voluntary services.
• An understanding of the locality served by the Health Board and its social and economic character, including barriers faced by volunteers and work experience candidates in accessing opportunities.
• Advice and Guidance or Careers Coaching qualifications or experience.

Experience

• Experience in building and facilitating internal and external network, partnerships and relationships.
• Proven engagement experience and exceptional communication skills.
• IT skills including use of Microsoft Office.
• Experience within NHS.
• Experience delivering training.Careers advice and development experience.
• Experience in working with third sector services.

Other

• Ability to work on own initiative, whilst being an effective member of a team.
• Ability to travel between sites in a timely manner.
• Flexible approach to the needs of the service.
• Welsh Speaker (Level 1).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,516 to £38,364 a year per annum (pro rata if part time).