Future-Ready Retail Ops & Improvement Program

Description This; Swindon; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days holiday

Annual bonus

Private medical insurance

Wellhub fitness & wellbeing

Salary sacrifice benefits

Volunteer leave

Job summary

Nationwide is offering a Business Operations & Improvement Development Programme - Retail for graduates and career changers. The two-year scheme includes three eight‑month placements across Retail, Customer Operations and Product, with opportunities to leverage data, process improvement and stakeholder engagement.

You will learn through digital learning, workshops, and real projects while building a strong professional network nationwide.

Qualifications

• Ambitious and curious with a passion for problem solving.
• Willingness to learn and adapt in a banking environment.
• Looking for a structured development programme with exposure to multiple teams.

Responsibilities

• participate in three eight-month placements across Retail, Customer Operations and Product.
• contribute to projects that improve customer experiences and banking delivery.
• engage in Future Ready Core development sessions and self-guided learning.
• build specialist knowledge and a professional network through on‑the‑job learning.

Skills

Ambitious

Problem-solving

Curious

Job description

Nationwide is offering a Business Operations & Improvement Development Programme - Retail for graduates and career changers. The two-year scheme includes three eight‑month placements across Retail, Customer Operations and Product, with opportunities to leverage data, process improvement and stakeholder engagement.

You will learn through digital learning, workshops, and real projects while building a strong professional network nationwide.