Future Dry Cleaning Hub Manager — Training & Leadership

Timpson Ltd; Bellshill; On-site; GBP 27,000 - 33,000; Full time

Job summary

Timpson Ltd in Bellshill is seeking a Trainee Dry Cleaning Hub Manager to lead a busy hub. You will oversee daily operations, ensure high service standards, manage stock, and support the team to deliver Next day service to receivers.

This role offers full training and progression within Timpson's network, with opportunity to develop leadership, customer care, and branch profitability while maintaining safety and compliance.

Qualifications

• Full training provided to become competent in providing all the services within a Hub Branch.
• Demonstrate the ability to carry out people management.
• Experience in Hub/branch operations is desirable.

Responsibilities

• Maintain high standards including housekeeping, maintenance, and stock management.
• Promote excellent customer service to all receivers, addressing issues with garments or admin.
• Ensure hub hours support Next day service for receivers.
• Help resolve and give best advice to receivers regarding complaints.
• Ensure regular quality control checks are carried out and reflect training standards.
• Secure premises, stock, fittings and machinery.
• Carry out branch stocktaking.
• Carry out daily and weekly administration.
• Mentor and train staff.
• Ensure adherence to hub opening/closing times and company procedures.
• Ensure staff wear the company uniform and lead by example.
• Effectively manage colleagues to provide a happy and efficient service.

Skills

Organisational skills

Customer service

Time management

Communication skills

Leadership

Independence

Problem solving

Prioritisation

Team motivation

Leading by example

Job description

Timpson Ltd in Bellshill is seeking a Trainee Dry Cleaning Hub Manager to lead a busy hub. You will oversee daily operations, ensure high service standards, manage stock, and support the team to deliver Next day service to receivers.

This role offers full training and progression within Timpson's network, with opportunity to develop leadership, customer care, and branch profitability while maintaining safety and compliance.