Funeral Service Crew - 6 Month Fixed Term Contract

Co-op Group; Hull and East Yorkshire; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused organization in Hull is looking for a Funeral Service Crew member to provide compassionate service and support during emotional times. This part-time role offers flexible hours and includes on-call shifts. Ideal candidates will have a full UK manual driving licence and must be able to lift and carry in a sensitive manner. A supportive team environment and employee benefits are offered.

Benefits

30% off Co-op branded products

23 days holidays

Pension contributions up to 10%

Employee Assistance Programme

Access to virtual GP

Career development opportunities

Friendly team environment

Wagestream access

Responsibilities

• Collect the deceased from various locations and scenarios.
• Maintain the cleanliness of equipment and facilities.
• Prepare coffins and engrave name plates.

Skills

Manual lifting

Good IT skills

Compassionate customer service

Attention to detail

Education

Full UK manual driving licence

Job description

Funeral Service Crew - 6 Month Fixed Term Contract

£12.79 per hour plus benefits

Part time 18.75 hours per week, working a variety of shifts Monday - Sunday between 8am and 8pm - as part of this role, you'll also be part of the on‑call rota

Hull, HU9 3DQ

You'll need a full manual UK driver's licence for this position.

What You'll Do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bare coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

This Role Requires

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role such as manual lifting – appropriate training and equipment will be provided.
• Good IT skills, with confidence to use a range of technology devices (computers, tablets, smartphones, printers, scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.

Why Co‑op?

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, and discounts on other Co‑op products and services.
• 23 days holidays (pro rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to the Employee Assistance Programme, offering confidential advice and support 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities, including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

Building an Inclusive Work Environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We will ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre‑employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre‑employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.