Funeral Service Crew- 12 Months Fixed Term Contract

Co-op; Hook; On-site; GBP 25,000; Full time

Job summary

A community-focused co-operative in Hook is seeking a Funeral Service Crew member for a 12-month fixed-term contract. You'll assist with funeral arrangements by collecting the deceased and preparing for viewings. No prior experience is necessary as full training is provided. Essential qualifications include a full UK manual driving licence. Join us to make a meaningful contribution to families during their time of need.

Benefits

30% off Co-op branded products

23 days of holidays (pro-rated)

Up to 10% employer pension contributions

Access to Employee Assistance Programme

Free eye tests

Career development opportunities

Wagestream access

Qualifications

• You’ll need a full manual UK driver’s licence for this job.
• The ability to perform the physical aspects of the role (such as manual lifting).
• Good IT skills, with the confidence to use a range of technology devices.

Responsibilities

• Collect the deceased from a range of locations professionally.
• Bear coffins on the day of the funeral.
• Maintain cleanliness of equipment and facilities.

Skills

Full UK manual driving licence

Physical ability for manual lifting

Good IT skills

Calm and compassionate reaction in emotional circumstances

Attention to detail

Job description

Funeral Service Crew - 12 Months Fixed Term Contract

£24,940 (£12.79 per hour) plus benefits.

Full time 37.5 hours per week, 8:30am - 4:30pm, Monday to Friday – as part of this role, you’ll also be part of the on‑call rota Hook, RG27 9UT.

You can apply for this job on your mobile in a few simple steps – no CV required.

You'll need a full manual UK driver’s licence for this job.

Help families say the perfect goodbye to loved ones as part of our funeral service crew. You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus a wide range of benefits including a competitive salary, an excellent pension scheme, and discounts on a range of Co‑op products and services.

At the Co‑op, you’ll be part of something meaningful. Join us today.

What you’ll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

This role would suit people who have

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Good IT skills, with the confidence to use a range of technology devices (computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.

Why Co-op?

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, as well as discounts on other Co‑op products and services.
• 23 days of holidays (pro‑rated, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• A friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

At Co‑op, we’re owned by our members. As one of the world’s largest co‑operatives, owned by millions of members, community is at the heart of what we do. Since our Co‑op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues and communities.

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

We welcome applications from people with a disability. We can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme and will always offer an interview to disabled candidates who meet the minimum criteria for a job. You can find out more about our recruitment process and our commitments to diversity and inclusion at jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you’ll need to complete an online assessment, which will take around 20 minutes. If you’re successful, we’ll perform background checks, including a DBS, adverse media checks and an occupational health questionnaire. Any offer of employment will be conditional upon the completion of pre‑employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.