Funeral Service Crew

Co-op Group; Washington; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prominent retail organization is seeking a Funeral Service Crew member in Washington, UK. The role is part-time at £12.79 per hour, requiring a full UK manual driving licence. Responsibilities include collecting the deceased and maintaining vehicles and equipment. Ideal candidates will possess strong attention to detail, good IT skills, and a compassionate approach to customer service. The position offers numerous benefits including discounts, holidays, and development opportunities.

Benefits

30% off Co-op branded products

23 days holidays

Pension with up to 10% employer contributions

Employee Assistance Programme

Access to virtual GP

Wagestream access

Qualifications

• Full manual UK driver's licence is required.
• Ability to perform physical aspects of the role, including manual lifting.
• Good IT skills and confidence using technology devices.

Responsibilities

• Collect the deceased from various locations professionally.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain equipment and vehicle cleanliness.
• Prepare coffins and engrave name plates.
• Safely lift and move coffins following health and safety guidance.

Skills

Full UK manual driving licence

Good IT skills

Ability to perform physical tasks

Calm and compassionate approach

Strong attention to detail

Job description

Funeral Service Crew

£12.79 per hour plus benefits

Part time, 15 hours per week. 5 days per week, 3–4 hours per day, shifts Monday to Friday 8am–8pm. Part of the on‑call rota.

Location: Washington, NE37 2SY

You can apply on your mobile. No CV required.

You’ll need a full manual UK driver’s licence.

Typical duties include, but are not limited to:

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client‑management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

This role would suit people who have:

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Good IT skills, with confidence to use a range of technology devices (e.g., computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.

Why Co‑op?

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, as well as discounts on other Co‑op products and services.
• 23 days holidays (pro‑rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme, which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• A friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.

Building an inclusive work environment

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at Your Co‑op Application Journey and our inclusion commitments at Diversity and Inclusion at Co‑op.

Application process

As part of your application you’ll need to complete an online assessment that will take around 20 minutes.

If successful, we’ll perform background checks, including a DBS, adverse media checks and an occupational health questionnaire, and we’ll also check your social media activity on platforms such as Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre‑employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.