Funeral Service Crew

Co-op; Southampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community-focused organization in Southampton is seeking a Funeral Service Crew member to assist in carrying out funeral service duties. You will collect the deceased, maintain funeral vehicles, and support families during difficult times. Key requirements include a full UK manual driving licence and the ability to handle physical tasks. Full training will be provided, along with a competitive salary and benefits package.

Benefits

30% off Co-op branded products

10% off other brands in food stores

23 days holidays

Pension with up to 10% employer contributions

Employee Assistance Programme

Access to virtual GP

Career development opportunities

Money-management app access

Qualifications

• Ability to perform physical aspects of the role, such as manual lifting.
• Good IT skills with technology devices.
• Able to react calmly in emotional circumstances.

Responsibilities

• Collect the deceased from a range of locations professionally.
• Bear coffins and drive funeral vehicles.
• Maintain cleanliness of equipment and facilities.
• Prepare coffins and engrave name plates.
• Prepare deceased for viewings and funerals.

Skills

Manual lifting

Good IT skills

Empathetic customer service

Attention to detail

Education

Full UK manual driving licence

Job description

Funeral Service Crew

£24,940 (£12.79 per hour) plus benefits. Full time 37.5 hours per week, varied shifts between 8am and 8pm, Monday to Friday - as part of this role, you’ll also be part of the on call rota Southampton, SO15 5PB.

You can apply for this job on your mobile in a few simple steps – no CV required.

You’ll need a full manual UK driver’s licence for this job.

Help families say the perfect goodbye to loved ones as part of our funeral service crew. You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co‑op products and services.

At the Co‑op, you’ll be part of something meaningful. Join us today.

At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. As one of the world’s largest co‑operatives, owned by millions of members, community is at the heart of what we do. Since our Co‑op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

What you’ll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner
• Bear coffins on the day of the funeral and drive funeral vehicles
• Maintain the cleanliness of equipment and facilities, including vehicles
• Prepare coffins and engrave name plates
• Prepare the deceased in our care for viewings and the funeral
• Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

This role would suit people who have

• A full UK manual driving licence
• The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Good IT skills, with the confidence to use a range of technology devices (e.g. computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Why Co‑op?

You’ll get a fantastic benefits package including:

• 30% off Co‑op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co‑op products and services
• 23 days holidays (pro rata, rising with service)
• A pension with up to 10% employer contributions
• Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• Access to virtual GP and free eye tests
• Endless career development opportunities including apprenticeships
• Friendly, supportive team and the knowledge that you make a huge difference to your community
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre‑employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre‑employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.