Funeral Manager

Funeral Partners; Slough; On-site; GBP 34,000 - 38,000; Full time

Job summary

A leading funeral services provider in the UK is seeking a Funeral Manager to ensure exceptional client service and effective scheduling of funerals. The ideal candidate will demonstrate strong leadership, financial acumen, and experience within the funeral industry. This full-time role offers a competitive salary and various employee benefits including training opportunities, annual leave, and a reward scheme.

Benefits

Comprehensive training

Full uniform

Reward and recognition scheme

Employee assistance service

Life Assurance

Pension

Refer a friend scheme

Qualifications

• Experience in the funeral industry is preferred.
• Exceptional people-management skills required.
• Commercial business acumen and customer-focus are essential.

Responsibilities

• Ensure the highest levels of client service are delivered.
• Schedule funerals and resources effectively.
• Maintain the image of the business in local communities.
• Achieve financial targets and budgetary controls.
• Collaborate with all employees and senior managers.

Skills

People-management skills

Commercial business acumen

Customer Service

Leadership Experience

P&L Management

Supervising Experience

Job description

Funeral Manager

Salary: £34,700–£37,400 per annum

Location: E Sargeant & Son Funeral Directors - Slough - SL1 1PJ

Employment: Full Time

Overview

We offer a sensitive professional service to the families in our care and are proud to be part of the Funeral Partners family. Together we are leading the way in setting new standards of excellence within the profession.

Our people are key to our success. They bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team. But don’t take our word for it – see what our people say about working for Funeral Partners.

The Opportunity

The Funeral Manager will ensure the highest levels of client service are delivered. You will focus on the team and work with the wider team to ensure the effective scheduling of funerals and resources and to ensure all activity runs smoothly. The aim is to ensure that funerals are arranged and conducted by all employees to the highest standard.

The Funeral Manager will be expected to achieve outstanding client service measurements and will be prepared to contribute to the changing shape of the business with new ideas.

Acting as an ambassador for the FPL values and brand, this role will need to be actively involved and will lead the team to build and maintain the image of the business in local communities as well as being skilled in arranging and conducting funerals to consistently grow the business. You will be responsible for financial targets and budgetary controls and achieving market share goals.

The role requires working collaboratively with all employees and senior managers to problem‑solve and share best practice, all of which will assist the company in achieving its vision.

Responsibilities

Ensure the highest levels of client service are delivered.

Schedule funerals and resources, ensuring all activity runs smoothly.

Maintain the image of the business in local communities.

Achieve financial targets and budgetary controls.

Collaborate with employees and senior managers to problem‑solve and share best practice.

Qualifications

We welcome applications from people within the funeral industry who can demonstrate exceptional people‑management skills, commercial business acumen and are highly customer‑focused.

Required experience: Manager.

Key skills: Restaurant Experience, Customer Service, Employee Evaluation, Management Experience, Math, Employment & Labor Law, Sanitation, Leadership Experience, P&L Management, Mentoring, Supervising Experience, Restaurant Management.

What We Offer

Working in one of our local Funeral Partners branches you’ll enjoy the satisfaction of working within a small local team alongside all the benefits of a much larger national company. We have family‑friendly policies and can offer flexible working as well as:

• Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
• Full uniform.
• Opportunities to work within the local community.
• Reward and recognition scheme.
• Regular feedback surveys and opportunities to join project groups.
• Employee assistance service.

Benefits

• 23 days annual leave, increasing to 26 days with service – plus bank holidays.
• Opportunity to join our Annual Reward Scheme.
• Life Assurance.
• Pension.
• Family and friends discounts.
• Christmas vouchers.
• Cycle to Work Scheme.
• Eye care.
• Refer a friend scheme.

About Us

Funeral Partners is the third largest funeral services provider in the UK with over 240 funeral homes, almost 1,000 employees and overseeing over 20,000 funerals annually.

Equal Opportunity

Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marriage and civil partnerships.

If you require any reasonable adjustments to support you through the recruitment and selection process please do not hesitate to contact our HR team on 0 or via email for any assistance.