Funeral Director

Kallidus Recruit; Sutton Coldfield; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

25 days leave

Annual bonus £300–£500

4% pension

Life cover 2x salary

Staff discounts

EAP & counselling

Training & apprenticeships

Free on-site parking

Job summary

A Hazel & Sons Funeral Directors in Sutton Coldfield is seeking an experienced Funeral Director to lead funeral operations with compassion and professionalism. You will oversee services from initial consults to completion, ensuring every detail upholds dignity and respect for families and their communities.

You will coordinate with arrangers, care teams and local partners, mentor colleagues, and handle regulatory requirements.

Qualifications

• Full UK Driving Licence required.
• Experience leading funerals and supporting families.
• Knowledge of funeral processes and regulatory framework.
• Strong communication and leadership skills.
• Calm under pressure with a compassionate approach.
• Ability to handle manual tasks and lifting.
• Willingness to work weekends and on-call.
• Computer literacy with MS Office and internal systems.

Responsibilities

• Lead funeral services with professionalism and attention to detail.
• Run pre-funeral briefings to ensure clarity and coordination.
• Take a consultative approach, helping families explore options.
• Coordinate with arrangers, care teams and records to keep diaries and resources on track.
• Assist with coffin preparation and handling of the deceased as required.
• Mentor junior colleagues and participate in training.
• Engage with care homes, celebrants and local communities to build relationships.

Skills

Full UK Driving Licence

Experience leading funerals

Excellent communication and leadership

Calm under pressure and compassionate

Manual handling / coffin bearing

Flexible schedule incl weekends

MS Office & Outlook skills

Job description

Position: Funeral Director
Location: A.Hazel & Sons Funeral Directors, Sutton Coldfield
Job Type: Full-time, - 12 Month Fixed Term Contract
Salary: £30,854.12 per annum

We're looking for an experienced, compassionate individual to join our team as a Funeral Director at A Hazel & Sons Funeral Directors, Sutton Coldfield. You'll oversee funeral operations, ensuring every service is delivered to the highest standard, while representing Dignity Funeral Directors and building trusted relationships in your local community.

Our Mission

To help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care.

Our Vision

The UK's leading end-of-life company, helping 1 in 3 people across the UK to plan for and deal with death.

Why This Role Matters

This role calls for expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, along with deep respect for cultural and religious beliefs. You'll coordinate your team with care and lead by example every day.

Your Impact and Responsibilities

As a Funeral Director, you're a calm, confident presence at the heart of our funeral care — guiding families from first meeting through to the day of the funeral and beyond, with clarity and compassion, and supporting aftercare, ashes, memorialisation and funeral plans.

As a Funeral Director, you will:

• Lead funeral services with professionalism and attention to detail.
• Run pre-funeral briefings to keep everything clear and well-coordinated.
• Take a consultative approach, helping families explore their options.
• Collaborate with arrangers, specialists, Funeral Directors and care teams, keeping the diary, resources and records on track.
• Assist with coffin preparation, handling of the deceased, and chapel duties where required.
• Mentor less experienced team members and take part in training and development.
• Build relationships with care homes, celebrants and local religious and ethnic groups to support community engagement.

Skills and Knowledge

• Experience leading funerals, working with the deceased, and supporting families. (Desirable)
• Full UK Driving Licence (Essential).
• Strong working knowledge of funeral processes and the legal/regulatory framework that governs them. (Desirable)
• Excellent communication, leadership and organisational skills.
• Calm under pressure, with a respectful, compassionate approach to service.
• Physically capable of manual handling tasks, including coffin bearing.
• Able to work flexibly, including weekends and on-call.
• PC literate — Microsoft Office, Outlook and internal systems (training provided).

What you can expect from us

• Time to recharge – Up to 25 days' annual leave (rising with service) plus bank holidays.
• Extra reward – Yearly bonus of £300–£500.
• Planning for your future – 4% matched pension.
• Peace of mind – Life assurance at 2x salary.
• Everyday savings – MyStaffShop discounts, eyecare support and flu jab reimbursement.
• Support when you need it – 24/7 Employee Assistance Programme, occupational health and confidential counselling.
• Learn and grow – Ongoing training, internal learning pathways and apprenticeships.
• Making work easier – Free on-site parking at most locations.

What Sets Us Apart

• Meaningful purpose – Supporting families through the hardest moments of their lives.
• Grow with us – More career paths and leadership opportunities as our group grows.
• Shape the future – Help us become the UK's number one end-of-life provider and see the difference it makes.

Why Dignity Funeral Directors

Dignity Funeral Directors helps families say goodbye to the people they love with simplicity, dignity, kindness and exceptional care. Every day, our funeral teams across the country support families through some of life's hardest moments. As part of Life Services Group, Dignity Funeral Directors is also part of a wider mission to make end-of-life care more joined up, more supported and easier for families to navigate. Be there when families need you most; with work that matters, a team that supports you, and the training to build a career, whether you've done this before or not.

Dignity Funeral Directors is part of Life Services Group; the group bringing together Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill. Together, we can support families across more of the end-of-life journey, while each brand keeps the name, identity and community connection people already know. For Dignity Funeral Directors, that means more investment in better training, better support and better tools for our funeral teams.

You’ll be part of a close-knit team who look out for each other and take real pride in their work. No two days are the same, and the work you do is noticed and valued.

If you want a job that is genuinely meaningful, helping families in your community through one of the hardest times in their lives; find your Life's work.

FCA Statement

Dignity Funeral Directors is part of a group that includes FCA-regulated activities. Some roles may require additional training, screening or regulatory checks, confirmed during recruitment.

Equality, Diversity and Inclusion Statement

We know diverse teams build a better place to work. Whoever you are, we'd love to hear from you — let us know if you need anything to make the process more accessible.

Unsolicited agency submissions will be treated as direct applications, with no fee payable. We may close or extend applications depending on response levels, so we'd recommend applying early.