Funeral Assistant

Allscreens Nationwide Ltd; Coventry; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Holiday allowance (pro rata)

Pension scheme

Life assurance

Employee assistance program

Staff discounts

Pay on demand

Maternity pay improvements

Redundancy pay

Bereavement support

GP access

Refer a Friend

Long service awards

Training and development

Job summary

The Heart of England Co-operative Society is seeking a compassionate Funeral Assistant on a 20-hour contract to support families through the funeral journey across Coventry, Nuneaton and Rugby, delivering services with care and empathy.

You will assist with funeral services, act as ambassador, handle preparation of the deceased, and help with viewings, with full training and opportunities for development.

Qualifications

• Compassionate and professional individual in Funeral Division.

Responsibilities

• Support the delivery of funerals across multiple locations.
• Act as a professional ambassador for the Society at all times.
• Drive funeral vehicles (hearses and limousines) with care and dignity.
• Provide a courteous and empathetic service to families.
• Assist as a pallbearer and support ceremonial duties.
• Bring the deceased into care respectfully and safely.
• Prepare the deceased for viewing and funeral services.
• Ensure coffins, caskets and nameplates are prepared accurately.
• Maintain high standards of cleanliness and presentation.
• Work flexibly, including supporting Saturday funerals.

Skills

Empathy

Communication

Customer service

Job description

We are looking for a compassionate and professional individual to join our Funeral Division as a Funeral Assistant on an 20-hour contract.

At the Heart of England Co-operative Society, we have been serving our communities since 1832. As a member-owned organisation, we are committed to enriching lives and supporting families with care, dignity and respect at the moments that matter most.

About the Role:

As a Funeral Assistant, you will play a vital role in supporting families throughout the funeral journey. You'll help deliver services with the highest standards of care, ensuring every detail is handled with professionalism, empathy and respect. This is a varied, hands-on role supporting our operations across our care centres in Coventry, Nuneaton and Rugby, including assisting with funeral services and bringing loved ones into our care.

Key Responsibilities:

• Support the delivery of funerals across multiple locations
• Act as a professional ambassador for the Society at all times
• Drive funeral vehicles (hearses and limousines) with care and dignity
• Provide a courteous and empathetic service to families
• Assist as a pallbearer and support ceremonial duties
• Bring the deceased into care respectfully and safely
• Prepare the deceased for viewing and funeral services
• Ensure coffins, caskets and nameplates are prepared accurately
• Maintain high standards of cleanliness and presentation
• Work flexibly, including supporting Saturday funerals

What We Offer:

• 30 days holiday, including Bank Holidays (pro rata), increasing with service
• Pension scheme with 3.3% employer contributions
• Life assurance (2x salary)
• Access to an Employee Assistance Programme for wellbeing support
• Access to My Staff Shop and wide retail discounts
• Stream – flexible access to your pay
• Enhanced maternity pay
• Enhanced redundancy pay
• Bereavement and terminal illness support
• 24/7 GP access, counselling & support services
• Grocery Aid & Co-op Credit Union support
• Eye care support
• Refer a Friend scheme
• Long Service Awards
• Full training and ongoing development opportunities
• The opportunity to make a real difference in your local community