Fundraising Support Specialist - Flexible & Community

Marie Curie UK; Greater London; Hybrid; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Flexible working

25 days annual leave + flexible bank-h

Pension scheme (matched up to 7.5%)

Bike/computer/season ticket loans

CPD opportunities

Industry-leading training programmes

Wellbeing and Employee Assistance

Enhanced bereavement benefits

Blue Light Card access

Subsidised Eye Care

Job summary

Marie Curie is the UK’s leading end-of-life charity. This full-time, permanent role is based in London and supports the fundraising team by serving as the primary contact for supporters, patients and families and by strengthening internal relationships to grow community fundraising.

You will record income, process donations, manage collection site bookings, and provide stewardship for volunteers and events. The position offers flexible working options and a strong benefits package.

Qualifications

• Good verbal and written communication skills demonstrating a sensitive approach.
• Good IT skills including Word processing, email and spread sheets and a working knowledge of databases.
• Excellent people and customer service skills.
• Able to engage with supporters and families in support of their fundraising activities.

Responsibilities

• Be the primary contact for supporters, patients, and families and offer excellent service to supporters through various communication channels.
• Develop strong internal relationships to enhance fundraising efforts and support Marie Curie activities. Help identify and engage new supporters.
• Record, bank, and process supporter income in line with Marie Curie policies. Maintain accurate financial and supporter records.
• Provide stewardship for Fundraising My Way participants, local fundraising groups, volunteers, and third-party eventers.
• Manage collection site bookings and permits, contact volunteers, dispatch materials, and ensure proper follow-up and record-keeping for collections.

Skills

Communication skills

IT skills

Customer service

Engagement with supporters

Job description

Marie Curie is the UK’s leading end-of-life charity. This full-time, permanent role is based in London and supports the fundraising team by serving as the primary contact for supporters, patients and families and by strengthening internal relationships to grow community fundraising.

You will record income, process donations, manage collection site bookings, and provide stewardship for volunteers and events. The position offers flexible working options and a strong benefits package.