Fundraising Support Officer | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare charity in Walsall seeks a Fundraising Support Officer to enhance community engagement and manage fundraising activities. The role involves updating social media, managing events, and collaborating with volunteers. Candidates should possess exceptional communication and organizational skills while being computer literate. Flexibility in work hours is essential. Join to help grow the charity and support essential healthcare services in the community.

Qualifications

• Exceptional written and face-to-face communication skills.
• Ability to manage multiple tasks effectively.
• Experience in soliciting support from community stakeholders.

Responsibilities

• Ensure charity social media and website are regularly updated.
• Manage daily cash inflow and fundraising projects.
• Coordinate large scale fundraising events and activities.

Skills

Exceptional communication skills

Outstanding organisational skills

Good computer literacy

Interpersonal skills

Tools

Excel

Outlook

Word

PowerPoint

Job description

Overview

To provide efficient, effective communication face to face, on social media and in writing to promote, publicise and grow the charity. Support engagement with Walsall Healthcare NHS Trust, volunteers, patients, families and visitors, businesses and community groups. The Fundraising Support Officer must feel comfortable negotiating and working collaboratively with different supporters to deliver maximum engagement. To manage and proactively develop the Fundraising Hub sales from within the hub and through social media. Support and liaise with the Fundraising Volunteers. Manage the bookings for the stall holders in the atrium on a daily basis, fairs and events. With the support of the Communications Team, ensure the charity website is current and updated. To actively source and publicise appropriate sporting events for colleagues to participate in and manage the enrolment process. To actively support the growth of the charity marketing pack. To manage the sale and upkeep of artworks around the hospital including liaising with the artists. To provide a comprehensive administrative service to the charity and Fundraising Manager. Occasional weekend/evening work will be required. To support with the implementation of an engagement calendar across the Trust and Walsall borough. Please note we may close this vacancy early if we receive high numbers of applications. To ensure the charity’s social media and website are current and up-to-date, producing content where appropriate on a regular basis. To be the welcoming face of the Fundraising Hub, supporting the volunteers to ensure the hub is well managed, stock tidy and replenished. To manage daily cash inflow. To undertake specific fundraising projects and attend events as necessary or required to support fundraising. Work with the Fundraising Manager to develop annual plans. To support with engagement across the Trust and Walsall borough to include schools, clubs, businesses, supermarkets. To support collaborative working and build on relationships between the Your RWTC charity, The Royal Wolverhampton NHS Trust and Walsall Healthcare charity. Supporting with research to identify/source and make contact with new potential relationships or other opportunities to increase fundraising income. To be part of the co-management of fundraising volunteers. To represent the charity at presentations, events, meetings and networking opportunities when required. To support visits (including high profile and VIPs) to the Trust. Liaising with Trust colleagues to arrange visit schedule, request DBS checks, conduct risk assessments for the visit and where appropriate supervise the visit.

Fundraising and Events

Support the co-ordination of fundraising events, coordinate guest lists, acquire corporate support, book venues, pre/post communications for the event and thank supporters following the event.

About Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Responsibilities and Skills

• To ensure the charity’s social media and website are current and up-to-date. Producing content where appropriate and on a regular basis.
• To be the welcoming face of the Fundraising Hub, supporting the volunteers to ensure the hub is well managed, stock tidy and replenished. To manage daily cash inflow.
• To undertake specific fundraising projects and attend events as necessary or required to support fundraising.
• Work with the Fundraising Manager to develop annual plans.
• To support with engagement across the Trust and Walsall borough to include schools, clubs, businesses, supermarkets.
• To support collaborative working and build on relationships between the Your RWTC charity, The Royal Wolverhampton NHS Trust and Walsall Healthcare charity.
• Supporting with research to identify/source and make contact with new potential relationships or other opportunities to increase fundraising income.
• To be part of the co-management of fundraising volunteers.
• To represent the charity at presentations, events, meetings and networking opportunities when required.
• To support visits to the Trust (including high profile and VIPs), liaising with Trust colleagues to arrange visit schedule, request DBS checks, conduct risk assessments and supervise visits where appropriate.
• Support the co-ordination of large scale fundraising events, coordinating guest lists, acquiring corporate support where required, booking venues, pre and post communications and thanking supporters following the event.
• A willingness to travel independently and work flexibly in line with supporters’ requirements (flexible working hours essential; some evening and weekend work may be required).
• Operate within Charity Law, GDPR and the Fundraising Regulator.

Essential Work Skills

• Exceptional communication skills: written, face-to-face and on the phone.
• Outstanding organisational skills and the ability to manage multiple tasks at one time.
• Exemplary interpersonal skills and the ability to communicate with a wide range of people.
• The ability to solicit and develop support for charity from a wide variety of community stakeholders.
• Good level of computer literacy, particularly Content Creation, Excel, Outlook, Word, PowerPoint.
• Work flexibly and undertake activities as the role requires and as instructed by the Fundraising Manager. Ensure tasks are prioritised and deadlines are met.
• The post holder will be required to adhere to Trust policies including Equality and Diversity, Safeguarding, and Health and Safety.

Expiry Note

This advert closes on Thursday 18 Dec 2025.