The Role
- To assist the Fundraising and Charity Services team in coordinating essential aspects of our flagship events such as Legends matches, overseas treks, and Sleepout initiatives.
- Oversee reporting and express gratitude to online donors.
- Collaborate with third-party fundraising partners to identify and promote new challenge events, ensuring the recruitment of supporters.
- Serve as a primary point of contact for individuals interested in fundraising for Manchester United Foundation (MUF), whether through events or other fundraising endeavours.
- Maintain records of participants and events, and ensure accurate monitoring of all financial transactions.
- Stay updated on fundraising trends and explore potential new events for MUF involvement.
- Provide insights and innovative suggestions for future event development as needed.
- Assist in acquiring auction prizes for events and support administration of the Matchday Lottery program when necessary.
- Contribute to the charity services program, including handling inquiries, mascot and ticket allocations.
- Collaborate closely with the Foundation Communications team to coordinate marketing, press, and social media efforts related to events, fundraising, and charity activities.
- Ensure compliance with fundraising laws and regulations, as well as the guidelines set by the Fundraising Regulator.
Supporter Engagement
- Build and maintain relationships with both internal and external stakeholders.
- Build and maintain relationships with individuals who have brought an auction prize for MUF, ensuring that their prize is delivered with care and on a timely basis.
- Deliver a high level of supporter care, including timely polite and professional communications and manage their supporter journey with the Foundation.
- Fulfil any additional duties as required within the scope of the team's responsibilities.
- Given the nature of the role, occasional evening and weekend work may be required.
The Person :
- Previous experience in a similar fundraising role.
- Demonstrated experience in organising events or community engagements.
- Meticulous attention to detail and a commitment to quality work.
- Ability to thrive under pressure, manage time efficiently, and prioritise tasks effectively.
- Proficiency in creative thinking and problem-solving.
- Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
- Exceptional verbal and written communication skills adaptable to various environments.
- Effective interpersonal skills for communication within and across departments, as well as with internal and external stakeholders.
- Compassion and sensitivity in interactions with bereaved or unwell supporters, including those contributing in memory of loved ones.
- Adherence to strict confidentiality guidelines.
- A team player with the ability to work independently and take initiative to accomplish tasks
Desirable :
- Familiarity with online donation platforms like JustGiving, along with other social media and digital fundraising tools.
- Working knowledge of Salesforce for maintaining accurate donor records and administrative systems in accordance with established protocols
Sound interesting? If you'd like to submit your application, please do so by Wednesday 15th May . Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible.
We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.
Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, disability status or other legally protected characteristics.
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