Fundraising Administrator (Permanent & Fixed-term)

Prince of Wales Hospice; Pontefract; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

27 days annual leave plus bank/public

Enhanced sick pay

Employee Assistance Programme

Blue Light Card discounts

Discounted meals on-site

Discounted gym memberships

Training and career development

Annual salary review

Job summary

The Prince of Wales Hospice in the United Kingdom is seeking a motivated Fundraising Administrator to join a busy, people-focused team. Two opportunities are available: a permanent position and a 9-month fixed-term contract to cover an internal secondment.

You will steward supporters, manage fundraising data, support campaigns and events, and work with volunteers. A full UK driving licence is desirable, and prior fundraising or charity experience is preferred.

Qualifications

• Experience in fundraising or charity environment (desirable).
• Ability to maintain accurate records and handle data securely.
• Comfortable working in a busy, people-focused environment.

Responsibilities

• Provide high-quality, empathetic supporter and customer care.
• Maintain accurate fundraising records and process data with strong attention to detail.
• Be highly organised, managing multiple priorities and deadlines.
• Communicate clearly and professionally with a wide range of people.
• Use IT systems confidently, including CRM databases and reporting tools.
• Work collaboratively and flexibly to support fundraising activity and events.
• Hold a full, valid UK driving licence and be confident driving as part of the role.
• Have experience working in a fundraising or charity environment (desirable)

Skills

Customer service

Attention to detail

Organisation

Communication

Tools

CRM databases

Reporting tools

Job description

Contracts: 1 x Permanent and 1xFixed-term (9 months from August 2026)

Are you a motivated and enthusiastic administrator who enjoys working in a busy, people-focused environment?

We are looking for an organised, approachable and detail-oriented Fundraising Administrator to join our team. We currently have two opportunities available:

• 1 x Fundraising Administrator on a 9-month fixed-term contract to provide cover during an internal secondment

In this important role, you'll play a key part in supporting our fundraising activities, building positive relationships with supporters and delivering exceptional supporter care. If you thrive in a fast-paced environment and enjoy making a difference behind the scenes, we'd love to hear from you.

At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

About the Role

You will be central to how we steward our supporters, manage fundraising data and support a wide range of campaigns, events and volunteers. This is an ideal role for someone who enjoys administration but is equally confident engaging with people and making a positive impact.

To succeed in this role, you will:

• Provide high-quality, empathetic supporter and customer care
• Maintain accurate records and process data with strong attention to detail
• Be highly organised, managing multiple priorities and deadlines
• Communicate clearly and professionally with a wide range of people
• Use IT systems confidently, including CRM databases and reporting tools
• Work collaboratively and flexibly to support fundraising activity and events
• Hold a full, valid UK driving licence and be confident driving as part of the role
• Have experience working in a fundraising or charity environment (desirable)

Why You'll Love Working With Us:

• All of our staff felt they make a real difference and are proud to work for the Hospice
• 97% of employees said they enjoy working with our team
• You'll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your career while making a real difference.

Benefits include:

• 27 days annual leave plus bank holidays (pro rata)
• Enhanced sick pay and contributory pension scheme
• Staff wellbeing support, including Employee Assistance Programme
• Eligibility for Blue Light Card discounts
• Discounted on-site meals during working hours (at the Hospice only)
• Discounted local gym memberships
• Ongoing training and career development opportunities
• Annual salary review

For more information or an informal chat about the role, please contact Adrian Greenwood, Fundraising Manager:

We are conducting interviews throughout the listing and may close applications early.

Please note: Any offer of employment will be conditional upon the successful completion of pre-employment checks, including confirmation of the right to work in the UK, receipt of two satisfactory references, and a satisfactory Disclosure & Barring Service (DBS) check.