Fundraiser

Addenbrooke's Charitable Trust (ACT); Cambridge; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

Pension 7%

25 days Annual Leave

Group Life Assurance

Enhanced Maternity and Paternity Pay

Eye tests £65

On-site Leisure Centre

NHS Discount Schemes

Health Cash Plan

Employee Assistance Programmes

Cycle to Work

Birthday off

Job summary

Addenbrooke's Charitable Trust (ACT) in Cambridge is seeking an Engagement Fundraiser to build relationships with patients, families, hospital staff and the wider public. The role focuses on warm, supporter-centred conversations and growing long-term income.

You will recruit and welcome new regular givers, encourage consent for future communications, and ensure an excellent supporter experience from the first interaction, with comprehensive training provided.

Qualifications

• Experience in fundraising or public-facing roles.
• Excellent communication and interpersonal skills.
• Ability to work towards targets while maintaining supporter care quality.

Responsibilities

• Supporter engagement and recruitment of new regular givers.
• Fundraising activities and public representation.
• Meet targets with quality reporting and compliance.
• Maintain high standards of supporter care and data accuracy.
• Collaborate with team and contribute to fundraising initiatives.

Skills

Fundraising

Sales

Customer service

Public engagement

Job description

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

Do you have fundraising, sales, customer service, hospitality, retail, events or experience in another public-facing role

We are looking for a passionate individual to build meaningful relationships with patients and their families, Hospital staff and the wider public.

Don't worry if you're new to this, the team will provide comprehensive training to equip you with all the knowledge you need. Your enthusiasm is the most important thing!

Position: Engagement Fundraiser

Location: Cambridge, Biomedical Campus

Salary: £26,000 to £28,000 per annum, pro-rata (depending on skills and experience)

Hours: 2 x part time roles as part of a job share (18.75 hours per week) or 1 x full-time role (37.5 hours per week)

Contract: Fixed Term 9-12 months

Closing Date: Sunday, 23rd August 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About The Role

This role is about more than raising funds. You will help people feel connected to a hospital that matters deeply to the community, showing how their support can make excellent care even better. Every conversation should be warm, honest and supporter-centred.

You will support the face-to-face fundraising activity by recruiting and welcoming new regular givers, encouraging consent for future communications, and ensuring an excellent supporter experience from the first interaction.

In this role, you will help grow long-term, sustainable income while keeping supporters at the heart of everything the charity does.

You will be confident, resilient and enthusiastic, able to work towards targets while acting with integrity at all times.

Main areas of responsibility include

• Supporter engagement
• Fundraising
• Public representation
• Targets, quality and reporting
• Compliance and supporter care
• Team contribution

About You

We are looking for someone who has the passion and personality to build lasting relationships.

You Will Have

• Experience in fundraising, sales, customer service, hospitality, retail, events or another public-facing role.
• Excellent communication and interpersonal skills, with confidence speaking to a wide range of people.
• A warm, friendly and positive approach, with the ability to build rapport quickly.
• Resilience, self-motivation and the confidence to approach members of the public.
• Comfortable working towards agreed targets while maintaining high standards of supporter care.
• Strong attention to detail, particularly when capturing supporter information.
• Good organisational skills and the ability to work independently in different locations.
• A good team player who is willing to share learning and support colleagues.
• Empathy and a passion and enthusiasm for the work of ACT.
• Commitment to acting with integrity and following fundraising compliance requirements.
• Willingness to work in person, on site and at approved fundraising venues, including some outdoor or event-based activity.
• A Driving Licence or access to a car/transportation
• Full training will be provided, you just need to bring the enthusiasm and passion!

We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.

In Return

This is an amazing place to work!

You Will Receive a Fantastic Benefits Package Including

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan
• Employee Assistance Programmes
• Cycle to Work Scheme

Other roles you may have experience in include Fundraiser, Fundraising, Fundraising Officer, Sales, Sales Executive, Customer Service, Customer Service Agent, Retail, Hospitality, Front of House, Events Officer, Event Coordinator, Account Manager.