Functional Assessor

Ingeus UK; London Borough of Croydon; Hybrid; GBP 46,000 - 57,000; Full time

Benefits offered by this job

Quarterly bonus

25 days holiday (+BH)

Private pension

Private medical insurance

Paid training

DWP accreditation training

Job summary

Ingeus invites clinicians to join as Functional Assessors, leveraging their clinical expertise while maintaining registration and enjoying a better work-life balance. The role offers flexible working arrangements including hybrid options, with initial training and accreditation to DWP standards.

You’ll produce detailed reports and collaborate with senior clinicians to ensure fair, high-quality assessments for claimants.

Qualifications

• Excellent communication and critical-thinking skills are essential.
• Ability to type accurately and confidence using computers.
• Post-registration clinical experience is required.

Responsibilities

• Carry out functional assessments with claimants face-to-face, via video or phone to assess daily living activities.
• Ask focused questions and use active listening and reasoning to gather accurate information.
• Produce high-quality, structured clinical reports on all claimants for submission to the DWP.
• Work with experienced clinical colleagues to ensure high-quality, fair assessments.

Skills

Excellent communication

Critical thinking

Typing

Computer proficiency

Education

NMC-registered Adult Nurse (RGN/RMN/RNLD)

HCPC-registered Physiotherapist

HCPC-registered Occupational Therapist

Tools

EMR/Computer software

Job description

• Starting Salary £51,582
• Full time Monday - Friday 9.00am - 5.00pm
• Opportunity to achieve a £2k salary uplift over the first 12 months, based on achievement of development milestones.
• Further salary uplifts as you learn new specialist skills from year 2.
• Up to 10% quarterly discretionary bonus
• 25 daysholiday(+BH) with the option to buy more

Are you looking to your clinical skills in a different way? As a Functional Assessor, you'll continue to utilise your clinical expertise, maintain your registration, and enjoy a better work-life balance. If you have a minimum of 12 months' post-registration experience and have been practising as a clinician throughout the last year, we'd love to hear from you.

Flexibility and remote working:

We offer a number of flexible working arrangements that suit those who prefer to work in an Assessment Centre full time or in a hybrid role.

Working hours throughout your training are 9.00am -5.00pm Monday to Friday.Once training has been completed (typically around six months), other working patterns are available.

What you’ll be doing as a Functional Assessor:

• Carrying out functional assessments with claimants’ face to face, via video & telephone to assess their ability to undertake activities of daily living.
• Asking focused questions and use active listening and critical reasoning skills to gather accurate information throughout the claimant Assessment.
• Produce high quality, structured clinical reports on all claimants you assess, for submission to the DWP.
• Working alongside other highly experienced clinical colleagues to ensure high-quality & clinically fair assessments for all claimants.

As a Functional Assessor with Ingeus you can expect:

• Predictable hours
• Up to 10% quarterly discretionary bonus
• 25 daysholiday(+BH) with the option to buy more
• Private pension
• Private medical insurance
• Maternity and Parental Leave
• Paidtraining,CPD + reimbursed registration fees
• Paid, structured training to achieve formal DWP accreditation
• A high performing, supportive clinically led culture
• Clear career routes within Ingeus and the wider APM Group
• Online shopping discounts
• Variety of other financial and lifestyle options
• £2000 refer a friend scheme

Whilst you will not be making decisions or recommendations as to the services and benefits for claimants, you will be using your clinical experience to ask the right questions to fully understand the claimants needs and living environment, gathering accurate information for the DWP to make those decisions.

Is this role right for you?

Many clinicians find the role of a Functional Assessor rewarding, but it’s also challenging at the same time and it’s not the right fit for everyone.

This role would suit someone who:

• Thrives on service excellence in a high performing working environment that offers structure and the opportunity to use your clinical skills in a different way.
• Is open to a formalised programme of training to become a DWP approved Functional Assessor.
• Is receptive to ongoing constructive feedback, ensuring our claimants continually get the very best experience.
• Has confidence in their ability to use computers and in learning different software packages to complete detailed, high-quality reports for all claimants assessed.

This role may not be the best match for you if:

• You are not comfortable using or are unfamiliar with technology.
• You dislike writing detailed reports.
• You prefer a more hands on approach to clinical care.
• You’re not looking for a new direction nor a period of retraining into a new role.
• You don’t enjoy working in an environment with targets.
• You are not looking for a role that requires you to work on site for some or all of your working week.3 days a week.

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Qualifications

Who We’re Looking For

With excellent communication & critical-thinking skills, the ability to type and confidence using computers

• NMC-registered Adult Nurses (RGN, RMN, RNLD) or HCPC-registered Physiotherapists, Occupational Therapists.

Additional Information

At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.

As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else, we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.

Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.