Full Time Seasonal Customer Service Assistant

The Range; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in Bournemouth is seeking full-time Customer Service Assistants to deliver exceptional service during the busy festive season. This role involves engaging directly with customers, processing transactions, and assisting with returns. Ideal candidates will thrive in a fast-paced retail setting, possess strong problem-solving skills, and be able to maintain a positive presence in challenging situations.

Qualifications

• Experience in a fast-paced retail environment highly desirable.
• Ability to create a good first impression is essential.
• Must be polite, approachable, and able to remain calm under pressure.

Responsibilities

• Answer customer enquiries.
• Provide information and solve customer problems.
• Process till transactions.
• Support other areas of the store as needed.

Skills

Customer service

Problem-solving

Patience

Teamwork

Confidence

Job description

Overview

Be part of the festive magic at The Range this season. We are currently recruiting full time Customer Service Assistants to help us at our busiest time of year.

In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience.

What we are looking for

To be successful in this role you will love working in a fast-paced retail environment and must be willing to give the very best customer service experience to our customers. As a Customer Service Assistant you will often be the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.

Responsibilities

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions.
• Making sure that the customer's experience is a positive one.

Your day will be varied, from delivering service with a smile at the till to engaging with customers to help them find their ideal products.

You will need to have a flexible approach as there will be times when you will be supporting other areas of the Store to meet the business needs.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK\'s fastest growing retailers.

Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you\'re sure to find the role to match your skills and your ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast paced environment and take the next step in your career.

Your dream job could be just an application away.