Keyholder

Kurt Geiger; Cherwell District; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading footwear brand in the UK is seeking enthusiastic team members to deliver exceptional customer service and support sales targets in their stores. Candidates should be strong communicators with a keen interest in fashion trends and a drive for team success. This role offers competitive pay and generous employee discounts as part of a motivating work environment. Join us to enhance the shopping experience for our customers and represent our brand with pride.

Benefits

Competitive basic hourly rate

Generous bonus structure

Amazing employee discounts

Fabulous shoes

Qualifications

• Strong communicator essential for handling customer inquiries and feedback.
• Understanding of excellent customer service practices necessary.
• Interest in current fashion trends to connect with customers.

Responsibilities

• Deliver exceptional customer service consistently.
• Manage store security in the absence of senior staff.
• Guide customers in their shopping experience and meet their needs.
• Organize stock and maintain store standards.
• Support team sales targets with effective contributions.

Skills

Strong communicator

Understanding of excellent customer service

Interest and awareness of key fashion trends

Self-motivated

Teamwork

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Consistently deliver exceptional customer service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in and encourage training activities to become a confident brand ambassador

Requirements

• Strong communicator
• Understanding of excellent customer service
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team

Benefits

• Competitive basic hourly rate
• Generous bonus structure
• Amazing employee discounts
• Fabulous shoes!

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism