Full Time Key Holder (40 Hours/5 Days)

FRED PERRY; Livingston; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading fashion retailer in Livingston is seeking a retail associate to greet customers, manage merchandise, and assist store management. Ideal candidates will have retail experience and a positive attitude towards the brand. Responsibilities include customer service, feedback management, and merchandising. Join a dynamic team and be a part of a global community.

Qualifications

• Available to work store schedule.
• Retail experience necessary.
• Positive, enthusiastic approach to the Fred Perry Brand.

Responsibilities

• Greet all customers promptly and courteously.
• Determine needs of customers using open questions.
• Record customer feedback for management.
• Process incoming and outgoing merchandise accurately.
• Maintain organized stockroom for loss prevention.
• Re-merchandise displays for product sell through.
• Handle cash and banking operations.
• Deputize for Store Manager as needed.

Skills

Retail experience

Great communication skills

Customer service skills

Job description

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style - and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.

Key Responsibilities

• Greet all customers promptly and courteously as they enter the store
• Find out the specific needs of each person that enters the store by using open questions
• Maintain the feedback loop to designers and buyers by recording and returning customer comments to Store Management
• Timely and accurate processing of incoming and outgoing merchandise
• Be proactive in loss prevention by keeping the stockroom well organized and maintaining proper procedures
• Re-merchandise displays, point of sale, and select areas of the store regularly so as to maximize product sell through
• Demonstrate great till operations, cash handling, banking and associated administration
• Deputise For the Store Manager or Assistant Manager in their absence
• Inform shop managers of any issues or noncompliance regarding all policies and procedures
• Perform additional duties as assigned by the Store Management

The Person

• Available to work store schedule
• Retail experience necessary
• Great communication skills
• Positive, enthusiastic approach to the Fred Perry Brand

We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.