Full Time Hotel Porter

Brend Hotels; North Devon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A family-run hotel group is looking for a Hotel Porter to assist guests and support departmental tasks at Saunton Sands Hotel. Responsibilities include helping with luggage, serving food and drinks, and ensuring a friendly atmosphere. Ideal candidates should have a positive attitude and good communication skills, with a willingness to learn. Competitive pay, staff discounts, and career progression opportunities provided.

Benefits

Competitive pay

Paid holidays

Share of staff tips

Staff discounts on dining and accommodation

Qualifications

• Willingness to learn and maintain a positive attitude.
• Ability to work independently and as part of a team.
• Adherence to uniform requirements and maintaining professional behaviour.

Responsibilities

• Assist guests with luggage on arrival and departure.
• Complete various departmental tasks to high standards.
• Serve food and beverages in a professional manner.
• Maintain a neat and tidy appearance and adhere to company standards.
• Comply with company policies on health and safety.
• Assist other departments as necessary.

Skills

Positive attitude

Good communication skills

Neat appearance

Flexibility

Teamwork

Job description

Hotel Porter

Location: Saunton Sands Hotel, Saunton, Devon, EX33 1LQ

Salary: £12.23 per hour (Age Dependent)

Hotel: Saunton Sands Hotel

Hours per week: 40

Deadline to apply: 3rd November 2025

As a Porter you will assist guests with luggage on arrival and departure, as well departmental tasks and always ensure a friendly and efficient manner with all guests.

Work for Brend Collection and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Collection and paid holidays. This is a great opportunity to work for a successful local company in [location].

What will I be doing?

As a Porter at Saunton Sands Hotel, you will be responsible for helping with guest luggage and serving bar and lounge food and drink. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet guests, carry luggage and show guests to their rooms.
• Complete departmental tasks which include cleaning brass, light gardening, checking light bulbs, delivering newspapers and the cleaning of all front of house areas.
• Serve hot and cold beverages in the lounge, bar or room service and provide an efficient, polite, expert and friendly service of drink and food.
• Maintain a neat and tidy appearance, adhering to the uniform standards at all times and maintaining professional behaviour at all times.
• Understand and comply with company policy on HASAWA, fire precautions, legal requirements, and perform any other tasks that may be required from time to time.
• Assist other departments wherever necessary and maintain good working relationships.

What are we looking for?

To successfully fill this role as a Porter at Saunton Sands Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and willingness to learn
• Good communication skills
• A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations
• Ability to work on your own and as part of a team

Although previous experience would be beneficial, it is not essential as full training will be provided.

What’s in it for me?

There’s plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment as well as up to 50% off accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for Brend Collection?

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!