Full-Time E-commerce Customer Service Advisor: Drive Sales

Emmerson Ross Recruitment; Paignton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency in the United Kingdom is seeking a proactive E-commerce Customer Service Advisor. You will manage the online order journey, handling customer inquiries across multiple channels and ensuring seamless interactions. The ideal candidate has a minimum of 2 years’ experience in customer service or sales and possesses excellent communication skills. Full-time opportunities in a vibrant team await those who thrive in fast-paced environments.

Qualifications

• Minimum 2 years’ experience in customer service or sales.
• Excellent communication skills across phone, email, and web chat.
• Proficient with CRM systems and online sales platforms.

Responsibilities

• Manage online chat, customer calls, and emails efficiently.
• Provide expert guidance on products and services to close sales.
• Ensure customers have an exceptional experience at every touchpoint.

Skills

Customer service

Sales

Communication

CRM proficiency

Job description

A recruitment agency in the United Kingdom is seeking a proactive E-commerce Customer Service Advisor. You will manage the online order journey, handling customer inquiries across multiple channels and ensuring seamless interactions. The ideal candidate has a minimum of 2 years’ experience in customer service or sales and possesses excellent communication skills. Full-time opportunities in a vibrant team await those who thrive in fast-paced environments.