Full-time Client Advisor, London

Ganni; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fashion retailer is hiring a full-time Client Advisor to join their store in London. You will be responsible for providing exceptional client experiences, driving customer retention, and maintaining store standards. The ideal candidate has at least 1 year of experience in a similar industry and is self-motivated and energetic. This role emphasizes a client-centered sales approach and a collaborative team environment.

Qualifications

• 1+ year experience in a similar industry.
• Energetic and self-motivated.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver exceptional client experience and styling sessions.
• Drive retention of clients.
• Support daily operations and maintain high standards.

Skills

Exceptional client experience

Excellent communication skills

Sales experience

Proactivity

Clienteling understanding

Job description

WE ARE HIRING A FULL-TIME CLIENT ADVISOR TO JOIN OUR AMAZING STORE IN LONDON!

You will be an ambassador for GANNI. You will work within our beautifully curated stores and report to store management. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will support the team to always deliver service that is seamless, efficient and dedicated to the client’s needs.

You will work in a company that is based on an omnichannel mentality where missing a sale is not an option. You have a result-oriented mindset and have a clienteling mindset.
Through online booking services and in-store events, you will support to build and foster the GANNI community.

KEY RESPONSIBILITIES

• Deliever exceptional client experience and outstanding styling sessions
• Drive retention of clients
• Strive to reach individual targets and support to reach store targets
• Contribute to the daily operations of the store by maintaining high standards in both front and back of house
• Support with stock management in all aspects

PROFESSIONAL AND PERSONAL QUALIFICATIONS

• Background within a similar industry for at least 1 year
• Energetic, proactive, and self-motivated
• Demonstrates optimism, commitment, dedication, and curiosity
• Experience with sales and working within a results-driven and goal-oriented environment
• Omnichannel and clienteling understanding
• Excellent communication skills
• Ability to work in fast-paced environment

Application deadline: Apply no later than 14. December 2025

Department:
Lokation: London