Fulfilment Supervisor

Point Professional Recruitment LTD; St. Neots; On-site; GBP 29,000 - 34,000; Full time

Job summary

A recruitment agency is seeking a Fulfilment Supervisor in St. Neots to assist the Fulfilment Manager with daily operations. The ideal candidate will have experience in logistics, packing, and shipping processes, as well as strong leadership and organisational skills. Responsibilities include managing stock levels, supporting team communication, and ensuring timely operations. Benefits include up to 30 days of holiday, pension, life insurance, and a supportive working environment.

Benefits

25 days plus bank holidays

Pension

Life Insurance

Free fruit

Free food delivery once a month

Sick pay (after qualifying period)

Nice working environment

Uniform

Overtime at time plus half and double time

Village location near St Neots

Qualifications

• Good knowledge of packing, shipping, logistics and warehouse processes.
• Experience in a fast-paced production environment.
• People management and workload planning experience.

Responsibilities

• Assist in the operation and running of the Fulfilment department.
• Maintain communication with the Fulfilment Manager to ensure timely work completion.
• Aid in monitoring stock levels to cover current workloads.

Skills

Good organisation skills

Ability to thrive in pressurised environments

Excellent attention to detail

Excellent communication skills

Strong computer skills

Proactive, can do attitude

Job description

Fulfilment Supervisor

£29,500 plus benefits

The Fulfilment Supervisor should assist the Fulfilment Manager in the day to day running of the department to ensure that products are packed and shipped correctly and safely, on time, to customer specification. They will work closely with the other Fulfilment Manager to ensure the efficient flow of work through the department aiding with people management tasks and the continuous development of the processes and systems within the Fulfilment department.

Responsibilities

• The assist in the operation and running of the Fulfilment department.
• Maintaining close communication links with the Fulfilment Manager Scheduling to ensure work is completed on time and to customer specification and problems are resolved promptly and effectively.
• Assist in gaining the information for the provision of KPI reports to the Production Manager detailing performance on Employee efficiency, Stock utilisation directly associated with Fulfilment department.
• Aid in the monitoring and controlling of stock so that minimum and maximum stock levels are maintained to cover the current workloads.
• The supervision of maintenance of departmental machinery, to ensure consistent quality and output is maintained.
• Supervision of departmental procedures & workflows and housekeeping.
• Report to the Fulfilment manager all production issues which may affect the smooth and efficient running of the Fulfilment area.
• To lay out the vans/Couriers in accordance with the despatch times with cross reference between schedule and Despatch tabs to ensure all items are accounted for before vehicles depart.
• Assist in the allocation of jobs to staff members within the department, evaluating deadlines and requirements to ensure efficient and cost-efficient processing of work on time and in full.

Knowledge and Experience

• Good knowledge of packing, shipping, logistics and warehouse processes and experience in a position within these areas
• Experience of working in a fast-paced production environment.
• People management and workload planning experience
• Ability to identify and implement continuous improvement initiatives.

Skills and Abilities

• Good organisation skills and the ability to thrive in pressurised environments
• Ability to multi-task and utilise resources to execute tasks within a deadline-oriented environment with tight timelines
• Excellent attention to detail and a record of maintaining high quality standards
• Excellent communication and interpersonal skills.
• Highly motivated with a high level of initiative; inspires confidence to work independently and in support of department goals and business objectives.
• Ability to build good, professional relationships.
• Strong computer skills, with a willingness to carry out administrative duties and more complex challenges.
• Proactive, can do attitude.

Hours of Work

Monday to Friday 6am to 2pm and 2pm to 10pm

Benefits

• 25 days plus bank holidays (Holidays go up to 30 days)
• Pension
• Life Insurance
• Free fruit
• Free food delivery once a month
• Sick pay (after qualifying period)
• Nice working environment
• Uniform
• Overtime at time plus half and double time
• Village location near St Neots (Car is essential)

Application

For more details please contact Lisa Parsons