Fulfilment Shift Leader - Prescot Extra

Tesco PLC; Knowsley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retail company is looking for a Shift Leader in Knowsley to coordinate team activities, enhance customer service, and ensure a safe environment. Ideal candidates will have strong communication skills and the ability to motivate a diverse team. The role offers flexibility in hours with a starting pay of £14.76 per hour and opportunities for career progression.

Qualifications

• Ability to role model great customer service.
• Strong communication skills.
• Confidence in leading a team.
• Flexibility in handling change and decision-making.
• Drive to exceed expectations.

Responsibilities

• Coordinate team activities in a fast-paced retail environment.
• Improve service through coaching and feedback.
• Ensure a safe working and shopping environment.

Job description

Responsibilities

• You are able to role model giving great, natural customer service ensuring every customers needs are met.

  Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best.

• You are a clear communicator and use a variety of methods to keep the team well informed.

• Be confident in taking the lead as at times you will be in charge.

• You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues.

• You have energy and drive to deliver beyond expectations and effectively balance priorities.

• Always looking for ideas and opportunities to serve Britain's shoppers a little better everyday.

  It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.

• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

About This Role

As a Shift Leader, you will be working in a fast paced retail environment where no day is the same. You will take ownership of activities by co‑ordinating a team to deliver. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on‑the‑job coaching and feedback. You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands‑on approach. With your guidance, your area will always remain a safe place to work and shop.

Working Hours

Prescot, L34 5NQ

Full time Availability Window Days

From time to time
Sun 05:30:00 13:30:00
Mon 05:30:00 10:00:00
Tue 05:30:00 13:30:00
Fri 12:00:00 20:00:00
Sat 05:30:00 10:45:00

Pay

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.