Fulfilment Shift Leader - Flexible Hours & Benefits

Tesco; Trafford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading grocery retailer is seeking a Shift Leader in Trafford, UK. This role requires expertise in customer service and team management in a fast-paced retail environment. The Shift Leader will coordinate a diverse team to ensure the store operations run smoothly, while fostering a workplace that supports flexibility. The ideal candidate demonstrates strong interpersonal skills, leadership qualities, and a commitment to enhancing customer satisfaction. Competitive pay and benefits included.

Benefits

Holiday starting at 20 days

Flexible working from day one

10% discount on purchases

Access to wellbeing services

Life cover and pension benefits

Uniform provided

Qualifications

• Ability to ensure customer needs are met.
• Build strong relationships with colleagues.
• Communicate effectively with the team.
• Lead the team when necessary.
• Make decisions efficiently and handle change.

Responsibilities

• Coordinate the team to improve service.
• Provide on the job coaching and feedback.
• Create a safe environment for shopping.
• Adapt and respond to customer needs.

Skills

Great customer service

Team building

Clear communication

Leadership

Flexible thinking

Energy and drive

Job description

A leading grocery retailer is seeking a Shift Leader in Trafford, UK. This role requires expertise in customer service and team management in a fast-paced retail environment. The Shift Leader will coordinate a diverse team to ensure the store operations run smoothly, while fostering a workplace that supports flexibility. The ideal candidate demonstrates strong interpersonal skills, leadership qualities, and a commitment to enhancing customer satisfaction. Competitive pay and benefits included.