Fulfillment Coordinator

Exertis (UK) Ltd.; Leicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading energy provider in Leicester is seeking a Fulfilment Coordinator to join their logistics team. In this role, you will manage delivery routes, support drivers in real time, and collaborate with departments to ensure timely gas deliveries. Ideal candidates will possess transport knowledge, IT skills, and a commitment to operational efficiency. Enjoy competitive benefits including a discretionary bonus and enhanced pension scheme.

Benefits

Discretionary Bonus

Enhanced Pension Scheme

Life Assurance

Employee Assistance Plan

Health plans and wellbeing support

Extensive discounts from retailers

25 holidays + bank holidays

Enhanced Family Friendly Leave

Qualifications

• Knowledge of transport logistics is crucial.
• Proficiency in IT and Microsoft Office tools required.
• Ability to stay composed under pressure.

Responsibilities

• Act as interface for drivers resolving challenges.
• Modify delivery routes as events unfold.
• Maintain relationships with key departments for smooth service.

Skills

Transport/Logistics knowledge

IT literate

Remain calm under pressure

Highly motivated

Worked in a transport environment

IT literacy in Microsoft Excel

Attention to detail

Agile and independent thinking

Willing to learn new skills

Tools

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team.

Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers

How you’ll power our business as a Fulfilment Coordinator

As a Fulfilment Coordinator, you’ll play a vital role in our Logistics team, working across departments to ensure the smooth and timely delivery of bulk gas orders. Acting as the key point of contact for drivers throughout the day, you’ll support them in real time, managing and reprioritising delivery routes in response to changing circumstances. You’ll keep close communication with Customer Service, Sales, Sites, and Drivers to help us deliver excellent service to our customers. This is a fast-paced, solutions-driven role that also involves handling daily admin tasks, raising and resolving health and safety concerns, and keeping stakeholders informed of any issues that could impact operations. You’ll work with key systems and play an active role in improving how the department communicates across the business.

Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future.

Here’s what you’ll be doing

• Interface for drivers when they are on the road aiding with any challenges that arise.
• Re-prioritising and modifying routes as the day’s events occur.
• Maintain strong relationships with Customer Service, Sales, Sites and Drivers and ensure the fluid communication of any information that may impact on Flogas’ ability to delivery gas to their customers.
• Undertake daily administration tasks, including dealing with health and safety concerns raised drivers, confirming deliveries and managing details within accounts.
• Understand systems required to successfully perform the job.
• Keep line management informed of any key issues.

What we’ll need from you

• Transport/Logistics knowledge
• IT literate
• Remain calm under pressure
• Highly motivated
• Have worked in a transport environment.
• IT literacy, in particular Microsoft Excel, Access, Power Point
• High level of accuracy and attention to detail
• Agile and Independent thinking
• Willing to learn new skills and accept new challenges

What you’ll get from us

You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.

• Discretionary Bonus
• Enhanced Pension Scheme
• Life Assurance
• EAP (Employee Assistant Plan)
• Health plans, wellbeing support, free flujabsand Eye Care Vouchers
• Extensive discounts from loved brands and major retailers
• 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
• Enhanced Family Friendly Leave

Flogas: Powered by people

At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.

Doing right by everyone

People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.