FSQMS Lead

Refresco Group; Nottingham; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

28 days annual leave + bank holidays

Life assurance

Income protection

24/7 virtual GP

Eye-care vouchers

Employee referral scheme

GroceryAid support

Cheers discounts

Job summary

Refresco UK is seeking a Food Safety Quality Management System Lead to own and govern the FSQMS across UK sites. You will ensure the system remains compliant, robust and aligned with customer requirements and GFSI certification standards.

You will drive document control, audit governance, CAPA activities, KPI monitoring and training to raise quality system performance and continuous improvement across Refresco's manufacturing operations.

Qualifications

• Experience designing, maintaining and governing FSQMS in a food manufacturing setting.
• Ability to align FSQMS with customer requirements and GFSI certification schemes.
• Strong documentation control, audit trailing and CAPA governance.

Responsibilities

• Own and maintain the FSQMS across Refresco UK sites.
• Ensure compliance with GFSI standards and customer specs.
• Maintain controlled documentation and document lifecycle management.
• Provide governance for all quality system documents and records.
• Drive improvements to procedures, templates and system docs.

Skills

FSQMS ownership

GFSI standards

Documentation control

Audit governance

KPI reporting

Training delivery

Education

Food science degree

Tools

MS Office

Job description

About The Role

This is an exciting opportunity to join Refresco UK in a key quality systems role where you will take ownership of the Food Safety Quality Management System (FSQMS), ensuring our quality and food safety framework remains robust, compliant and effective across all UK manufacturing operations. As Food Safety Quality Management System Lead, you will be responsible for the design, maintenance and governance of Refresco UK's Food Safety Quality Management System (FSQMS). Working closely with the Head of Quality Assurance, you will ensure the system supports business objectives while meeting Refresco Group, customer and GFSI certification requirements. You will play a pivotal role in maintaining documentation control, audit and CAPA governance, compliance reporting and quality system effectiveness across all UK manufacturing sites.

Key responsibilities

• Support the Head of Quality Assurance in ensuring the FSQMS meets business, customer and certification requirements.
• Own and maintain the Food Safety Quality Management System across Refresco UK.
• Ensure compliance with GFSI standards, customer requirements and external certification expectations.
• Maintain controlled documentation within the FSQMS, ensuring effective version control and document lifecycle management.
• Provide governance and oversight for all documentation held within the quality management system.
• Drive improvements to procedures, policies, templates and system documentation.
• Develop and monitor KPIs relating to FSQMS performance, document reviews, open actions and compliance activities.
• Monitor and report audit performance, CAPA completion and adherence to corrective action plans.
• Analyse and report quality incident trends, risks and improvement opportunities.
• Deliver training on FSQMS requirements, system functionality and document control processes.
• Develop templates, guidance documents and tools to support consistency across the business.
• Conduct internal audits of documentation, records and system compliance in line with the internal audit schedule.
• Support continuous improvement initiatives that strengthen quality governance and compliance.
• Promote Refresco's commitment to food safety, quality, health and safety, sustainability and operational excellence.

What's in it for you?

• Annual bonus and regular pay reviews
• Early Friday finish to kick-start your weekend
• 28 days of annual leave plus bank holidays
• Option to purchase additional leave, increasing your allowance to 31 days plus bank holidays
• Life assurance coverage
• Income protection
• 24/7 virtual GP access for you and your family
• Free eye-care vouchers and discounted glasses
• Employee referral scheme with bonuses for successful referrals
• GroceryAid support services offering financial, legal, wellbeing and practical guidance
• Cheers benefits platform providing discounts, free perks, and wellbeing tools

About You

The successful candidate will be a detail-oriented quality professional with experience of managing or coordinating Food Safety Quality Management Systems within a food manufacturing environment. You will have strong organisational skills, excellent attention to detail and a passion for driving quality system excellence. We want someone who will lead and role model the Refresco core values of Agile, Responsible, Excellent, Passionate and Entrepreneurial. Find out more about our values here: About Refresco Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass.

About Refresco

Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market trends. Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. www.refresco.com Our drinks on every table. That's the Refresco vision. We're the proud owners of six drinks manufacturing sites within the UK, employing over 1,800 colleagues who produce private label soft drinks and fruit juices for many of the UK's leading retailers. Please note that whether it's packed in cartons, bottles, or cans, we ensure that our products are made to the highest quality standards and delivered to our customers when and where they need them.

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process

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