Frontline Team Leader - Lead, Coach & Drive Shifts

KFC Ballymena - Larne Road Link; Ballymena; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

KFC Ballymena is seeking a Team Leader to drive on-floor performance and guest satisfaction. You’ll lead from the front, set the pace, and ensure shifts run smoothly while delivering a great guest experience.

You’ll coach and support your crew, manage stock checks and shift plans, and keep the front of house buzzing with energy and focus. Be yourself, bring your best every day, and help us serve the real ones.

Qualifications

• Natural leader with experience managing teams.
• People-focused and able to keep the crew motivated.
• Maintains composure and makes smart decisions under pressure.

Responsibilities

• Lead from the front and set the pace to hit targets.
• Coach, support, and develop team members on each shift.
• Manage stock checks and shift plans to keep operations running smoothly.

Skills

Leadership

Team management

Coaching

Calm under pressure

Customer service

Job description

KFC Ballymena is seeking a Team Leader to drive on-floor performance and guest satisfaction. You’ll lead from the front, set the pace, and ensure shifts run smoothly while delivering a great guest experience.

You’ll coach and support your crew, manage stock checks and shift plans, and keep the front of house buzzing with energy and focus. Be yourself, bring your best every day, and help us serve the real ones.