Frontline Team Leader — Inspire, Coach & Deliver Great Service

KFC; Bathgate; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

KFC is seeking a Team Leader to guide the front-of-house team on the shop floor, ensuring excellent guest service and smooth daily operations. You’ll lead by example, set targets, and drive performance across shifts in our Bathgate location.

You’ll coach and support colleagues, manage quick decision-making under pressure, and help foster a welcoming environment for both staff and guests. The role offers progression within a busy, customer-focused team.

Qualifications

• Experience leading a team in a fast-paced service environment.
• Proven ability to coach and develop staff to hit targets.
• Strong communication and guest-service skills.

Responsibilities

• Lead the floor team, ensuring smooth operations and high guest satisfaction.
• Coach, support and develop the team to perform at their best every shift.
• Oversee stock checks and shift planning to keep the restaurant running smoothly.

Skills

Team leadership

Customer service

Staff training

Communication

Job description

KFC is seeking a Team Leader to guide the front-of-house team on the shop floor, ensuring excellent guest service and smooth daily operations. You’ll lead by example, set targets, and drive performance across shifts in our Bathgate location.

You’ll coach and support colleagues, manage quick decision-making under pressure, and help foster a welcoming environment for both staff and guests. The role offers progression within a busy, customer-focused team.