Frontline Team Leader - Drive Guest Happiness

KFC Exeter - South Street; Exeter; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

KFC Exeter - South Street is seeking a Team Leader to guide an on‑floor crew, keeping service smooth and ensuring every guest leaves happy. You’ll set the pace, lift the vibe, and actively contribute to a fast-paced restaurant environment.

You will lead by example, coach staff, and ensure stock and shift plans are in place. This role requires a natural leader with people skills and the ability to stay calm under pressure.

Qualifications

• Experience leading teams on busy service floors.
• Able to motivate the team and maintain high service standards.
• Strong communication and guest-service skills.

Responsibilities

• Lead from the front to drive targets and guest satisfaction.
• Coach and develop team members to grow and perform.
• Plan shifts and stock checks to keep the operation running smoothly.

Skills

Team leadership

People management

Calm under pressure

Job description

KFC Exeter - South Street is seeking a Team Leader to guide an on‑floor crew, keeping service smooth and ensuring every guest leaves happy. You’ll set the pace, lift the vibe, and actively contribute to a fast-paced restaurant environment.

You will lead by example, coach staff, and ensure stock and shift plans are in place. This role requires a natural leader with people skills and the ability to stay calm under pressure.