Frontline Team Lead, Food Retail Excellence

M&S; Newcastle upon Tyne; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a high-performing team. You will drive sales, enhance customer service, and lead the team through operational excellence. The ideal candidate will have a strong background in retail management, excellent problem-solving skills, and the ability to motivate and develop a diverse team. This is a frontline leadership position with significant impact on the business's future.

Qualifications

• Experience leading a team in a retail environment.
• Strong understanding of customer service and KPI delivery.
• Ability to handle difficult conversations effectively.

Responsibilities

• Lead and coach a team to deliver exceptional results.
• Drive profitability and sales in the store.
• Recruit and develop talent within the team.

Skills

Leadership

Customer service

Problem-solving

Commercial awareness

Communication

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a high-performing team. You will drive sales, enhance customer service, and lead the team through operational excellence. The ideal candidate will have a strong background in retail management, excellent problem-solving skills, and the ability to motivate and develop a diverse team. This is a frontline leadership position with significant impact on the business's future.