Frontline Post Office Clerk — Flexible Shifts & Perks

Post Office; Cardiff; On-site; GBP 15,000 - 18,000; Full time

Job summary

TGJones is hiring a Post Office Counter Clerk to deliver exceptional customer service, process travel money and documents, and manage daily banking tasks. The role emphasizes efficiency, governance, and teamwork across shifts at a busy counter.

You must be over 18 and pass safeguarding checks; a 3‑day training program is provided to cover introductions, processes and systems. Training may occur at a different location.

Qualifications

• Over 18 years old and able to complete safeguarding check.
• 3‑Day Post Office Counter Training covering Introduction, Processes, Practical Skills & Systems.

Responsibilities

• Deliver exceptional customer service to all customers.
• Manage queues to ensure quick access to services.
• Maintain high governance and attention to detail.
• Be an active team member and support colleagues.

Skills

Customer service

Communication

Teamwork

Attention to detail

Adaptability

Job description

TGJones is hiring a Post Office Counter Clerk to deliver exceptional customer service, process travel money and documents, and manage daily banking tasks. The role emphasizes efficiency, governance, and teamwork across shifts at a busy counter.

You must be over 18 and pass safeguarding checks; a 3‑day training program is provided to cover introductions, processes and systems. Training may occur at a different location.