Frontline Food Store Manager — Lead, Coach & Drive Results

Marks and Spencer plc (UK); Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team towards delivering exceptional service and commercial results. The role requires strong leadership, operational resilience, and a focus on customer experience. Responsibilities include coaching team members, driving sales, and ensuring safety standards. This high-impact role offers an opportunity to shape the future of the store's performance and customer satisfaction in a dynamic retail environment.

Qualifications

• Experience in leading teams in a retail environment.
• Ability to drive commercial performance and accountability.
• Excellent communication and collaboration skills.

Responsibilities

• Lead and coach a team to deliver under pressure.
• Drive commercial performance and accountability.
• Ensure great customer service and operational excellence.
• Support visual merchandising and store environment safety.

Skills

Commercial awareness

Leadership

Operational resilience

Coaching

Problem-solving

Job description

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team towards delivering exceptional service and commercial results. The role requires strong leadership, operational resilience, and a focus on customer experience. Responsibilities include coaching team members, driving sales, and ensuring safety standards. This high-impact role offers an opportunity to shape the future of the store's performance and customer satisfaction in a dynamic retail environment.