Front Office Supervisor: Create Memorable Guest Experiences

Radisson Hotel Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Birmingham is seeking a Front Office Supervisor to provide exceptional guest experiences. The role involves supervising the front office team, ensuring the highest level of service, and fostering a positive working environment. The ideal candidate will showcase flexibility, strong communication, and teamwork skills. This position offers various development opportunities, including an individual development plan and access to a wide range of learning modules. Join us to help create memorable moments for our guests.

Benefits

Special rates for team members and families

Wide range of development offers

Contributory pension scheme

Complimentary meal on duty

28 days holiday

Free use of leisure and gym facilities

Qualifications

• Experience in a similar position is beneficial but not essential.
• Ability to work as part of a team to ensure guest satisfaction.

Responsibilities

• Supervise front office team and lead by example.
• Ensure all aspects of guest journey are delivered to the highest level.
• Work proactively to ensure guest satisfaction.

Skills

Flexibility and a positive attitude

Detail-oriented

Creative problem-solver

Strong verbal communication skills

Teamwork

Job description

A leading hotel chain in Birmingham is seeking a Front Office Supervisor to provide exceptional guest experiences. The role involves supervising the front office team, ensuring the highest level of service, and fostering a positive working environment. The ideal candidate will showcase flexibility, strong communication, and teamwork skills. This position offers various development opportunities, including an individual development plan and access to a wide range of learning modules. Join us to help create memorable moments for our guests.