Front Office Risk and Control Manager - Suitability

LGT Group; Greater London; Hybrid; GBP 75,000 - 95,000; Full time

Job summary

LGT Wealth Management UK LLP seeks a Front Office Risk and Control Manager to oversee suitability monitoring across London and Edinburgh, coordinating investigations, reviews and remedial actions as part of our risk management framework.

The role focuses on ensuring adherence to FCA requirements, leading a team, and providing guidance to Investment Managers and Wealth Planners while maintaining robust controls and data quality.

Qualifications

• Significant experience in a retail discretionary or advisory investment environment.
• Strong knowledge of FCA suitability and Conduct of Business requirements for discretionary, advisory and wealth planning activities.
• Experience reviewing complex cases and identifying remedial actions.
• Experience supervising, coaching and quality-assuring others’ work.

Responsibilities

• Plan and coordinate risk-based monitoring for Front Office activity.
• Review complex or higher-risk discretionary, advisory and wealth planning cases.
• Produce MI and KPIs covering monitoring results and outcomes; recommend changes.
• Draft suitability analysis and updates for senior management and Board reporting.
• Coordinate coaching and training with Risk & Compliance teams.

Skills

Risk management

FCA suitability knowledge

Mentoring and coaching

Data analysis

Report writing

Client-focused

Education

Degree educated

Job description

Front Office Risk and Control Manager - Suitability London Edinburgh

LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients’ needs.
Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff.

Key Responsibilities

• Plan and coordinate risk-based monitoring for Front Office advice-based activity, within the framework and monitoring plan approved by the Head. Balance scheduled work with urgent requests and emerging risks.
• Allocate work to Officers and provide technical direction, quality assurance, feedback, coaching and line management.
• Personally review complex or higher-risk discretionary, advisory and wealth planning cases – with collaborative support from other areas where required, for example Compliance.
• Assess individual findings and recurring themes for potential client harm and control weaknesses. Agree and track proportionate remedial actions within delegated authority and verify their completion.
• Coordinate investigations into any potential suitability issues and breaches of client mandates. Escalate material matters, disputed findings and proposed actions outside delegated authority promptly to the Head under applicable procedures.
• Produce and analyse MI and KPIs covering monitoring results, competence indicators, adherence to requirements and client outcomes; recommend changes based on the evidence.
• Draft suitability analysis and updates for senior management, Board and Committee reporting for the Head’s review.
• Provide practical guidance and constructive challenge to Investment Managers, Wealth Planners and other Front Office colleagues without assuming responsibility for their client advice or portfolio decisions.
• Work with Risk & Compliance and other teams on remedial actions, training and competence arrangements. Coordinate coaching informed by monitoring findings.
• Conduct and quality-assure assessments of regulated staff competence, including observation of client meetings where appropriate, in line with the firm’s competence framework. Document findings, provide feedback and elevate concerns or proposed actions outside delegated authority to the Head
• Improve monitoring methods, data quality and day-to-day processes within the framework set by the Head.

Your profile

Key Skills and Competencies

• Significant experience in a retail discretionary or advisory investment environment, including practical suitability assessment or monitoring.
• Strong working knowledge of applicable FCA suitability and Conduct of Business requirements for discretionary, advisory and wealth planning activities.
• Experience reviewing complex cases, assessing potential client harm and identifying proportionate remedial action.
• Experience supervising, coaching and quality-assuring others’ work, including formal line-management experience.
• Experience assessing regulated staff competence, including observing client meetings where appropriate, documenting findings and providing constructive feedback.
• Ability to analyse monitoring data and write clear, evidence-based reports.
• Professional experience within a similar role, ideally degree educated, together with a relevant investment, financial planning, risk or compliance qualification.

Other skills and attributes

• Good understanding of clients’ investment needs, portfolio risk, fixed income, equities and cash instruments.
• Sound judgement, strong client focus and confidence to challenge unsuitable outcomes constructively.
• Strong organisation, attention to detail and stakeholder-management skills; able to balance planned work, urgent issues and team support.
• Awareness of JFSC, SEC or other jurisdictional requirements where relevant to assigned work.

Transparency is important to us. That is why you will find everything that matters to us on our website – plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.