Front Office Medical Laboratory Assistant

Stockport NHS Foundation Trust; Stockport; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prominent healthcare provider in Stockport is seeking a Band 2 Front Office Medical Laboratory Assistant. This role primarily involves clerical duties and processing patient samples in the Pathology department. Ideal candidates will possess strong numeracy and literacy skills, alongside good communication and customer service abilities. This position offers a full-time contract with various employee benefits, including annual leave and a pension scheme.

Benefits

27-33 days annual leave plus bank holidays

NHS pension scheme membership

Salary sacrifice schemes

NHS Staff discounts

Cycle to work scheme

Salary finance options

Access to Stockport Credit Union

Qualifications

• Assessments of numeracy and literacy skills are required for this role.
• Excellent verbal communication and customer service are essential.
• Ability to maintain confidentiality at all times.

Responsibilities

• Receipt and preparation of patient samples.
• Sort and identify specimens in the Lab.
• Data entry of patient details.
• Assist Biomedical Scientists under supervision.
• Perform general clerical duties.
• Cover team absences including weekends and nights.
• Follow supervisor instructions regarding additional duties.

Skills

Good standard of numeracy and literacy

Excellent communication skills

Customer service skills

Job description

Band 2 Front Office Medical Laboratory Assistant (MLA) Post

Full time - 37.5h per week.

Working hours: Monday to Friday 10:00 – 18:30, plus weekend early shifts 09:00–12:00 as overtime (1 in every 2 weekends).

NOTE: This is largely a clerical role. Lab visits are encouraged (see contact details).

Overview

The Pathology department at Stepping Hill Hospital (Stockport NHS Foundation Trust) is seeking a Front Office MLA to join the Blood Sciences team to assist with processing samples that arrive in the lab. The successful applicant(s) will join a friendly and passionate staffing group providing diagnostic services to the hospital patients and wider community. The role is based in the Pathology Reception and will primarily deal with service users face to face or via telephone and answer any queries.

Responsibilities

• Receipt, recording and preparation of a variety of patient samples (e.g. blood, urine, faeces and other body fluids).
• Sort and identify specimens received in the Laboratory.
• Enter/enrol patient’s details and other data onto the computer.
• Assist the Biomedical Scientists in technical duties as required under their supervision.
• Perform general clerical duties associated with the work of the Laboratory, including filing, telephone answering, photocopying etc.
• Work with other team members to cover absence due to sickness and annual leave (this may include weekend and night shifts).
• Perform other miscellaneous duties under supervision and according to protocols laid down.
• Expected to work weekend early front office shifts, 09:00 – 12:00 as overtime, 1 in every 2 weekends.

Qualifications

Good standard of numeracy and literacy, excellent communication and customer service skills and maintain confidentiality at all times.

Full training for this role will be provided.

Equal Opportunity Employer

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits We Offer To You

• Between 27-33 days of annual leave plus bank holidays (pro rata)
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union – for local financial advice

Contact

Parmesher Singh
Job title: Technical Head of Biochemistry
Email address: [e-mail]
Telephone number: 0161 419 5630

Varsha Adlington
0161 419 4136
[e-mail]