Front Office Manager

Talent Hive; Birmingham; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading hospitality recruitment firm is seeking a Front Office Manager for a stunning 4-star hotel in Birmingham. The successful candidate will manage the reception team, ensuring excellent customer service and team motivation. Previous hotel experience in a similar role is essential, alongside strong leadership skills. This position offers a competitive salary up to £34,000 per annum and additional hotel benefits.

Benefits

Training and support

Discounts on food and accommodation

Health & Well-being benefits

Qualifications

• Previous experience in hotels as Front Office or Reception Manager.
• Professional and attentive with strong leadership skills.
• Willing to go the extra mile for guests.

Responsibilities

• Manage and lead the reception team.
• Welcome guests, providing exceptional customer service.
• Ensure the front office operates smoothly.

Skills

Leadership skills

Customer service

Hospitality passion

Tools

Opera-Cloud

Job description

Overview

The Company

• 4* City Centre Hotel
• Full-service hotel with outstanding facilities
• Hotel part of a superb portfolio across the UK

Package

• Up-to £34,000 per annum
• Training and support to develop and progress
• Hotel benefits
• Health & Well-being
• Discounts on food, drink and accommodation across other properties throughout the UK

Job Role

• Front Office Manager for a stunning property
• To manage and lead the reception team
• To welcome guests, providing exceptional customer service
• Have a passion for providing hospitality and exceeding guests expectations

Requirements

• The successful Front Office Manager will have previous experience in hotels as a Front Office or Reception Manager in a hotel
• A professional and attentive hotel Front Office Manager, willing to go "the extra mile"
• Have great leadership skills, to progress and motivate the front office team
• Experience with Opera-Cloud would be a bonus

Location

• Birmingham
• City Centre

TH Contact Details

Consultant: Paige Jarratt
Telephone: [phone]
Mobile: [phone]
Web: www.talenthive.co.uk

We at Talent Hive are specialist recruiters within the Hospitality & Catering sector, if you would like a confidential chat about your career, please contact us on 0121 448 2260.