Front Office Host — Warm Welcome, Growth & Perks

Apex Hotels; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality provider in the City Of London is seeking a Front Office Receptionist. This role involves warmly welcoming guests, ensuring a seamless check-in/check-out experience, and providing excellent customer service. You will enjoy numerous benefits such as 29 days holiday, training opportunities, and discounts on spa treatments and restaurant services. This position is perfect for someone with great organisational skills and a passion for guest service.

Benefits

29 days holiday

Training and development

Employee events and celebrations

Entry to gym and pools

50% discount in restaurants

Referral bonus

Life Assurance cover

Qualifications

• Deliver excellent standards of customer service.
• Self-aware and able to evaluate own work.
• Genuine desire to provide a warm welcome.

Responsibilities

• Greet guests warmly and ensure their check-in/check-out is seamless.
• Provide accurate local area information and knowledge of hotel facilities.
• Answer phone calls and emails promptly.

Skills

Excellent organisational skills

Customer service attitude

Attention to detail

Ability to multi-task

Initiative

Job description

A leading hospitality provider in the City Of London is seeking a Front Office Receptionist. This role involves warmly welcoming guests, ensuring a seamless check-in/check-out experience, and providing excellent customer service. You will enjoy numerous benefits such as 29 days holiday, training opportunities, and discounts on spa treatments and restaurant services. This position is perfect for someone with great organisational skills and a passion for guest service.