Front of House Team Member - Cobham, Surrey

German Doner Kebab; Cobham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading fast-casual dining brand in Cobham is seeking enthusiastic team members to provide exceptional guest service. Responsibilities include assisting customers, processing orders, and maintaining cleanliness. Ideal candidates should possess clear communication skills, a positive attitude, and the ability to work in a fast-paced environment. Join us to help revolutionize the kebab experience!

Qualifications

• Clear communication skills and the ability to listen attentively to guests and team members.
• Ability to maintain a clean and smart appearance.
• Basic menu knowledge and awareness of allergens.

Responsibilities

• Assist guests in choosing meals and drinks.
• Process guests' orders through the POS system.
• Deliver orders and assist in food preparation.
• Ensure the cleanliness of guest areas.

Skills

Clear communication skills

Positive attitude

Guest-service mindset

Ability to adapt to business volume changes

Job description

Overview

GDK is changing the perception of the kebab world. Kebabs Done Right. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests. German Doner Kebab is revolutionising the kebab across the globe! Our gourmet kebabs are freshly prepared by our passionate and friendly team in front of our customers eyes. They are made using premium, lean, succulent meats and fresh local vegetables, served in handmade toasted breads with unique signature sauces. We opened our first restaurant in Berlin back in 1989 and spent the next decade perfecting our game-changing kebabs and our processes. Fast forward to 2025 and we now operate over 140+ restaurants across the UK, Europe, United States, Canada and the Middle East, with further global expansion in the pipeline for this year and beyond! We are currently the fastest growing restaurant brand in the fast-casual dining sector and are looking to double the number of UK restaurants this year. That\'s where you come in! We can\'t provide expectation-defying kebabs and unrivalled guest experiences without great people! The time to join us is now as we try to change the world, one kebab at a time. We pride ourselves on the freshness and quality that we provide, so our kitchen is the hero of each restaurant. All GDK restaurants are kitted out with an open kitchen design, allowing our guests to watch our kebab theatre in action. We are guest obsessed at GDK and go above and beyond to provide every customer with the best experience possible, all centred around our quality kebabs. As our brand grows, we have every faith that you\'ll be an asset to us all here at GDK! Whether you\'re looking for a part-time job whilst studying, or if you can see yourself sitting in our board room someday, we are committed to developing career pathways for our team. We are also currently developing an exciting eLearning platform to support everyone on their GDK journey.

Responsibilities

• Our Guest is first in everything we do.
• Have a positive "can do" attitude.
• Assist guests in choosing meals and drinks and providing additional up-sell information.
• Process guests' orders through the POS system.
• Deliver orders to the kitchen and assist in preparing and packing food and beverages.
• Ensure that the portion of food being packed or served looks appealing.
• Promote additional food items to compliment the guest experience & increase sales.
• Greets EVERY guest in a genuine and warm manner.
• Answer the telephone and deal with an enquiry.
• Keep all guest areas clean, sanitary, and tidy.
• Ensure that all orders are fully complete and ready to be received by the guest.
• Work to Brand standards and deliver exceptional guest service.
• Has the ability to speak clearly and listen attentively to guests and other team members.
• Has the ability to maintain a clean & smart appearance.
• Displays a positive and enthusiastic approach to all tasks.
• Exhibits a cheerful and helpful attitude and always provides excellent guest care.
• Adapts to changing business volume levels with a sense of urgency.
• Can demonstrate a complete understanding of the menu & allergens.
• Be able to follow instructions to achieve brand standards (The GDK way).
• Believes and cares for exceptional guest service and impeccable standards.

Qualifications

• Clear communication skills and the ability to listen attentively to guests and team members.
• Ability to maintain a clean and smart appearance.
• Positive, energetic attitude and strong guest-service mindset.
• Ability to adapt to changing business volumes with a sense of urgency.
• Basic menu knowledge and awareness of allergens.
• Ability to follow instructions and brand standards.