Front of House Team Member (Bank)

Nuffield Health; Oxford; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A health and fitness organization in Oxford is seeking a Front of House Team Member. This role requires exceptional customer service skills and communication abilities. Responsibilities include welcoming visitors, supporting reception tasks, and maintaining a professional environment. The position offers flexible work hours on an ad hoc basis. Benefits include access to a pension scheme and discounted gym membership.

Benefits

Holiday in line with the Working Time Directive

Access to Pension Scheme

Discounted gym membership at £25.00 a month

Qualifications

• Confident and empathetic in providing excellent customer care.
• Ability to swim to a high standard and willing to undergo training.
• Flexible and motivated with great communication skills.

Responsibilities

• Provide exceptional customer service to all club visitors.
• Support the smooth running of reception with attention to detail.
• Create a friendly and professional environment.
• Answer queries in a caring manner, valuing every guest.
• Cover lifeguard breaks and undergo required training.

Skills

Customer service

Communication skills

Flexibility

Basic computer skills

Tools

Word

Excel

Job description

Overview

Front of House Team Member (Bank)

Oxfordshire | Gym | Bank Contract - Ad hoc

£12.58 per hour

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member / Receptionist at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Benefits

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.